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thecodeman

Control4 Dealer
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thecodeman last won the day on May 20 2020

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About thecodeman

  • Birthday December 17

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    DFW, Texas

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  1. Does your new dealer have an account with BlackWire? If so, they should be in touch with them, not you, the homeowner. If they do not, they will have to get an account first even if the key would be changed. BlackWire is a wholesale distributor and doesn't work with end-users on support issues.
  2. Very likely the IP changed, then. Need to confirm it in composer pro vs what the box is reporting and assign a static IP or DHCP reservation in the router to prevent it from changing again.
  3. You need to download 2.5.3 from the dealer portal.
  4. Yeah, it will. It's just an SSID that only runs on the 2.4ghz radio for old crap and crap that has a terrible wifi card. This is seen often with Jandy iAqualink or weird workout machines, etc. All of my gear is running fine off a single SSID on both 2.4/5ghz on the R850. If your dealer got the Ruckus kit from BlackWire, they are really helpful in troubleshooting these type of things and have a dedicated network engineer on staff.
  5. This is really quite simple to test. If you half-hearted push the button, does it trigger the announcement in the Ring App? If yes, and if the programming is done correctly, every time it will trigger the Control4 programming. If you half-hearted push the button, and it does not trigger the announcement in the Ring app, then there is something either wrong with the button or how you're pushing it. I'd recommend contacting Ring to get a replacement.
  6. 24/7 technical support and software support including updates and upgrades. The hardware has a limited lifetime warranty.
  7. Yes. Houselogix/SnapAV is not BlackWire. If you bought TV from DirecTV and they closed, you wouldn't be able to use that hardware at Dish Network.
  8. No additional license or software is required for remote access. You can use the free Unleashed app on iOS/android devices to manage a wifi network whether on site or remotely - you just have to register the site to a free Ruckus account. No port forwarding, etc.
  9. When you buy Ruckus unleashed, there's no other software required to operate the APs. You can optionally buy a 1, 3, or 5 year support license that covers the APs at that one physical location. There is no hardware or software controller for Unleashed - one unit becomes the "master". The support licenses are a one-time purchase. Disclaimer: I sell Ruckus
  10. Leaksmart is great and has a C4 driver. Guardian is another option without a hub, but no driver yet.
  11. You should know that there are only 2 movies actually shot and presented at a high frame rate (4K60) - Billy Lynns Long Halftime Walk and Gemini Man. Outside of these 2 and any content you create yourself with a camcorder, all 4K Blu-ray movies are going to be 4K 24FPS and most likely 4:2:0 10 bit color. 4K60 4:4:4 10 and 4K 60 4:4:4 12 actually require higher bandwidth than HDMI 2 can deliver at 20 and 24gb respectively. 18GB is the current limit. HDMI 2.1 will be needed to take advantage of that. So, J+P isn't handicapping you as they accept and display 4K30 4:2:0 10 bit which covers all broadcast and media except those 2 movies today OR if you're a PC gamer and want/need the higher color bit rate (but you wont be gaming through a distribution system anyway). When it comes to 8K distribution, as you mentioned HDMI 2.1 will be needed - along with something to watch. I'm presuming that you're using the Roku and having an issue with it's video output and it might be set on automatic. I'd force the roku output to be 4K 30 4:2:0. Just Add Power can accept 4k60 but its going to convert that to 4k30. Your tv will be turning it back into 4k60 again as its a 60hz native set - just like it does when you feed it 4k30 video or 4k24 movies. And if you have an atmos zone, you need to have an HDMI device in line that can pass the atmos through on hdmi as well as downmix it to 2CH stereo. This is one of the only devices on the market that will do that. https://www.avproedge.com/ac-avdm-auhd.html Most folks though will do a dedicated source to the AVR atmos zone as it is cheaper and they arent likely to need simultaneous theater zone + kitchen zone. In your case with the need for a single source feeding 2 atmos zones and 2CH audio zone, you have some work ahead of you but it is possible.
  12. Sounds like his J+P is on the 2624, and has some of the ports configured for video and some configured for the "control" or data vlan.
  13. If you have a security+ 2.0 opener, have your dealer buy one of these https://www.garadget.com/product/security-2-0-dry-contact-adapter/ Hook it up to a C4 Z2IO along with a rail mount contact on your door. Program the contact and relay to the general garage door driver. Now you have an official integration that doesn't rely on the internet or some unofficial connection to the MyQ service.
  14. I had heard it was the other way around, that BBY decided to do Savant instead. Either way, you're able to switch to another local dealer as others have said.
  15. Houselogix has been dead since SnapAV bought them. I wouldn't worry too much about them being mad that someone else write a driver that they dont support or really sell anymore. >0.0% chance that someone at control4 gets bored and brings those into the fold, though unlikely imo. Good luck, have fun.
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