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Rori

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  1. I would like to integrate a short (3 feet) LED light in a shower niche in Control 4. I will use either a white or RGBW LED light strip. This will have to be weatherproof/resistant. I do not have any other LED light strips around the house. All my lights (white LED bulbs included) are controlled by prior generation C4 dimmers. Looking for a simple/reasonably priced solutions for this. I do not have the lighting hardware yet so open to suggestions on this. Thanks for any help.
  2. Thanks very much, this is very helpful. A bid sad about the lack of feedback! Now I understand. I will look into the suggested work around to see if an option. Mine have Somfy motors so hopefully I can do that. Grateful for your help.
  3. Had the Bond driver installed to control a couple of outdoor shades by my dealer. He is great but not as familiar with this driver. Shades were identified as Positional Shades by the Bond Bridge Driver and all seemed ok but the shades page show up with a question mark in the iOs app and the same on the Touch Screens (not sure if pict will show correctly in the posting). Any insight as what is wrong and how to fix? Thanks.
  4. Notifications were working on some of my iOS devices but not in others. Disabled/deleted and then re-enabled devices in mycontrol4.com portal except for an iPad. RESULTS: Notifications still working on the iPad as expected (the one I did not touch). Notifications in the working devices that I disabled/deleted and re-enabled NOW NOT working. Notifications in the ones that were not working (which I disabled/deleted and re-enabled) still not working. Hopefully we will get a bit more insight into this.
  5. I have also had a number of bad experiences with my Yale lock and it has been replaced several times for one issue of another in the past. However, mine looks in pretty good shape cosmetically. I have the one you push buttons and it gets Texas sun beating hard on it in the afternoons (west facing as well). I think I have had mine for at least 10 yrs. The latest issue with mine is that the deadbolt does not fully extend. Yale suggested for me to either change the deadbolt or replace the unit as motor may be going bad. I suspect it is the motor. In fact, I am currently trying to determine if Control 4 has discontinued these locks or not, or what options are now available. It took me a long time to get thru Customer Service so in case you want to try that be prepared to wait a while!
  6. I appreciate everyone's input. I thought it was weird but two different individuals at Axxess Tech Support indicated the same thing (at five yrs they the electronics start going out and probably my issue). I called a second time to clarify I had the correct driver. Mine are the v1 units (now considered legacy motion sensors by them) battery ones, not corroded. They use the 3.6V lithium batteries that last a long time but a bit difficult to find. Have not added any hardware, they are very close to a CA-1 controller. Good suggestion on the Zigbee/ZAP issue. I will ask my dealer to help me exclude that as an issue. Many thanks!
  7. I have a few motion sensors, a few Axxess (older and newer versions) and Card Access. My older Axxess sensors have been acting up for a few months (not sensing motion, not responding to the programming, etc). I was a bit surprised when I called tech support to hear that they typically have a 5 yr lifespan and this may be the issue. I understand that electronics do not last forever but was curious if other folks have been replacing these every few years. Mine have been inside the house in a temp controlled environment. Thanks.
  8. Thanks. I thought this was much easier to do!! Got dealer involved so that he can copy the code into my project. Just thought why bother if something simple. I appreciate the assistance.
  9. I am an end-user. Hoping someone could help with a couple of simple questions. Programming that I had for a motion sensor to turn on a shower light for my elderly mom is no longer available. Reason not that important but unfortunately although I have Composer HE, I cannot get it back to work how it was and hoping not to trouble my dealer. I want to be able to reload a prior saved project so that I can see how it was in order to recreate that sensor-light programming which worked great. Questions: 1. Can someone explain how to reload a prior saved program? Do I just "Load project" and select that file. After I close Composer, does the current project load automatically or do I have to save it and load it. Of course, I will save current project anyway. I do not want to mess up my project during the process. 2. Between the time of my the prior saved program that has the programming I need to look at and the current one, I changed network hardware including router along with IP addresses, including those associated with Control4 hardware. Given this, would loading a prior saved project work for what I want to do above given it had old (different) IP addresses. Just making sure I am doing this correctly. Sadly for me this part of Control4 programming has always been a bit challenging. Many thanks for any help you can provide. Rori
  10. Checked all suggestions. It seemed that the HC800 was sending audio fine to Matrix but signal not making it out to the Amplifier. Rebooted Matrix and now all good. Had done that previously and no workie! Glad this time it was not a Control4 issue! Many thanks for everyone's help!
  11. I stand corrected, it is not that the music service goes away, issue is that something in the OS breaks not allowing for music to be heard. I guess functionally, it means same thing...no native C4 audio. I can select the source and IT DOES appear in C4 as if it is playing in "Listen" and "Zones" (Pandora, Amazon Music, Sirius, my Music) but I am unable to hear it. I hope this makes sense. Anyway, I will recheck that problem is not at my end and circle back.
  12. Thanks for the replies. I'll check again when I get home just in case I missed something on the volume levels on the audio outputs but if the case, why would that change all the sudden?? I have never changed that setting. For sure the connections are not the issue, that I know! As for the 'music server disappearance', am using the terminology my dealer used when we first saw this a few years ago. I am probably one of the first ones Control 4 guinea pigs (end users) way back when they started. He has been my remote dealer for many many years and is quite experienced. I think that it might be a bug where whatever serves the C4 music disappears from my project. I am not sure what it involves to put it back but he has done so twice and it works great for a while and then all the sudden is gone again. He mentioned the prior time it might be an indication that the hardware is failing. I'll ask him to explain the issue and will post here if of interest to others or in case I am not referring to the issue correctly. Was curious if anyone had come across this issue.
  13. Hello, I am pending a reply from my dealer but thought I would ask here as well. I think once again my Control 4 native music service has disappeared from my HC800. If this is in fact the case, this would be the third time this has occurred in the last 2-3 yrs. Basically I have no audio from any of the Control 4 music services, nor from My Music (NAS storage). I can select any source and it seems like it is playing but no audio comes out. It has been fixed it before but a bit time-consuming. I wonder if anyone have seen this behavior. Maybe is time to get one of the new controllers, just holding off a bit. All else in C4 seems fine. Thanks for any input you can share!
  14. Thanks very much for your replies and offer to help. The issue was exactly as suggested. I assumed having three out of usual five analog cables between AV switch and amplifies would do for the time being while I worked on the rack but not the case. Once I put all five cables in all worked great. Glad an easy fix. Many thanks again.
  15. Hello, I need a bit of help! I am an end-user, my equipment is getting old but hanging on as much as I can for now. In the process of rearranging items in my AV rack I have lost audio from my C4 Amp to all stereo zones. I have the older, C4-16AMP3-B 16 model, which have served me well over time. Very rarely, maybe once a year, I would have a similar no audio issue which would be solved with power cycling the unit but but not this time. The Amp is connected to a matrix switch (non C4). I think the issue is the Amp and not the matrix but not sure. I have: 1. Rebooted everything modem, router, switch, C4 controllers, AV matrix switch, Amp and devices (in this order). 2. Rechecked all physical connections. 3. Amp is connected to my network (I can ping it) and I can see lights inside. I have audio in a zones feed by my sources via digital audio. Hoping equipment is not fried. Any further troubleshooting steps or other ideas much appreciated!! Thanks!
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