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videostorm last won the day on April 15 2016

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  1. 1. No dealer needed. Just run the firmware update on the virtual matrix manager VRX020. All settings will remain the same. 2. Yes, all of our NetPlay (Pro and Home) products are inter-compatible. You can have all three generations of decoders (VRX010, VRX020, NetPlay TV) in a single system.
  2. NetPlay Home is a distributed matrix system. Your sources use encoders, your TVs use Android boxes (Fire TV, etc) as decoders. You also need one small box (NetPlay Manager) as the controller for the system. We have an easy to use estimator on our web site: NetPlay Home estimator You can also call us for help during normal business hours. For encoders, since CastHD is not available yet you can use our VTX100 or any of the third party encoders we support.
  3. Correct, a 4K HDMI source needs a 4K capable encoder for full resolution. Apps, files, movies, cameras, web sources, etc don't need encoders for the full 4K of course.
  4. Fernando, Upgrading is easy: VRX020 is the same hardware as NetPlay Manager (NetPlay Manager includes the NetPlay Mobile license bundle). No need for a change there, just a firmware update. For TVs you would like to use NetPlay TV, just replace the VRX at that zone with supported hardware (Fire TV, nVidia Shield, or nothing if the TV is already an Android TV) and purchase a NetPlay TV license. Apply your new licenses to your Virtual Matrix Then in Virtual matrix sink setup, re-identify that zone using the NetPlay TV app on the new hardware. That's it, everything will work together just fine. BTW, Amazon is releasing a new, better Fire TV in a couple weeks so I would recommend using that one. With NetPlay TV, you can change your decoder hardware any time you want without incurring any additional matrix cost (NetPlay TV is a perpetual software license).
  5. "Wasteful" is always an interesting discussion in the home automation world. In any case, given you have nice speakers you probably are more geared (and they are hopefully positioned) for listening to music. In large rooms, that would mean a setup for omnidirectional sound. In a smaller room, you could get away with a more traditional stereo sweet spotting. You still may benefit by adding some inexpensive (decent) speakers at the TV (driven from the TV output). While your HDMI matrix doesn't have significant delay, your TV still does. Usually around 30 to 40 ms, but it varies a lot based on the processing it uses. If you don't believe it, try turning on both your centralized speakers and the TV speakers at the same time. It will sound like the TV speakers are a slight echo of the centralized ones. Plus you are getting the benefit of properly centered and mixed sound while viewing. In your case this all may not make a huge difference, but imagine setups in rooms with huge vaulted ceilings and 800 sq ft. I was at one of these at parade of homes recently and the in-ceiling speakers playing audio for the TV was a serious problem. The installer showing off the system didn't seem to get it...
  6. Yes, our encoders are multiresolution. They simultaneously encode at full resolution and sub resolutions. VRX020 would receive the 1080p stream. NetPlay TV would receive the 4K stream.
  7. Some do, but they only correct for their own delay (not the delay of the TVs). And then you still have disembodied voices talking down at you from the sky whenever you watch TV.
  8. Ok, so the title got your attention I talk to dealers quoting AV installation jobs everyday. It seems like 90% of time they are quoting a centralized audio system with in-ceiling speakers that they would like to also use for TV audio. So please suspend your pre-conceptions for a second..... This just isn't the best way to do things. Your AV sync (lip sync) is going to be wrong unless you have dedicated hardware to correct this for every room. The settings will be different for different TVs as well, so it takes time to tune this even with the right gear. Speaker placement is the most important aspect of your TV audio experience. TV audio is specifically mixed given reference locations for speakers. If they are not in the right spot, it sounds really weird, is disorienting to watch dialog, and just plays with your head in general (assuming you are actually trying to watch the TV). Likewise, placing your speakers properly for the TV is almost always bad for trying to create "room filling" music. Here is a much better way to do things, either: If you want to include video sources in your centralized audio matrix / amps, you should have DEDICATED speakers & zones for your TVs. The extra zones must have lip sync correction. Don't try to reuse your music speakers or vice versa. Better yet, just use separate systems for your music (standard matrix) and your video (HDMI distribution usually includes audio to the TVs). TV speakers can still be in-wall etc but drive them from the TV outputs. These will also have proper lip sync without any extra work on your side. Dissenting opinions are of course welcome.
  9. You can email me directly at jason@video-storm.com for the cable boxes. NetPlay TV already supports 4K (both natively and upscaled). For a 4K encoder hardware, we currently recommend this 3rd party device. We will release a NetPlay branded 4K encoder in the next 6 months. Our priority has been focused on more useful features & devices (Expanding integration options, Cloud API, IrUSB, etc).
  10. Hi Fernando, FYI, the best way to get support is either through support@video-storm.com, our ticket system, or by phone. First, flow control should be enabled on your switches. However, not having this generally doesn't cause any issues with VTX100. POE/not POE makes no difference. I think the issue you described is due to an unsupported audio format that the Roku is sending. Sometimes Roku will send Dolby plus and claim it is Dolby. That would cause the timestamps to get corrupted and the symptoms you are seeing. You can confirm this by forcing the Roku to send only Dolby (not Dolby plus) or PCM if it can't do the prior. It is doesn't have any setting, you can use the "Force multichannel audio EDID OFF" button in your virtual manager source status page to completely disable it.
  11. NetPlay Pro, NetPlay Home, and IrUSB now all support full Cloud connectivity and their own Alexa integration! Our Alexa skill (NetPlay), is a standard Smart Home Appliance. Simply enable it and tell Alexa to "Discover Devices". You can then give natural voice commands without having to reference the skill name. "Alexa, channel 720 in den" "Alexa, turn on game day macro" See http://www.video-storm.com/netplaycloud.asp for the demo video.
  12. Vertical video walls wrapping columns - Design idea

    Very nice Video rotation has been around a long time but it generally isn't a very useful feature. Great to see people creating exciting experiences with the tools we provide!
  13. One of our installers was getting really creative with this one He wrapped the sides of the columns at each end of the bar with vertically mounted TVs. Then used NetPlay to create two different video wall surfaces. The end result was a really unique and interesting video effect. The customers at the bar loved it! Youtube video
  14. NetPlay Home compatible equipment list

    If you really must use wireless network (or the fire stick), you can also set your encoder to use TCP (either via http or rtsp) streaming instead of UDP. The latency will be higher but it would correct most packet loss (by resending when dropped). You should be able to find a good tradeoff for your network. Still, if you have the option for wired ethernet (by any means, including moca) it is the way to go. No need to tune encoder settings.
  15. NetPlay Home compatible equipment list

    We recommend the Amazon fire TV (not the stick) because it has a wired ethernet port. The Fire stick only has wifi, which technically can work but most home wifi networks have too much packet drop for a good high def experience. You can use the Fire stick as a "NetPlay TV SD" device to force it to use only the standard definition video streams (DVD quality) which are much more wifi friendly. Remember you can always use the cable company coax (RG-59/6) for wired ethernet in retrofit systems as a much better alternative to using wifi.