This conversation is VERY interesting and already shows SNAP has a marketing/perception problem before any of this even begins....WOW! Transparency avoided right below! Done for a reason...
Fishy or suspicious by someone who covers and reports monthly on integration will only lead to more problems. We shall see how their avoidance shakes out.... (I guarantee any of those dealers won't dare speak negatively now if fear of their business etc...) Ashame.
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So I asked to be provided with the list of the 23 integrators who were on the advisory panel and who were instrumental in designing this manufacturer program. I wanted to reach out to them to hear about it from their perspective and in their own words.
Heyman responded, “I think that’s a reasonable ‘ask’.” He went on to add, “So I think it reasonable that you speak with them… We’ll come back to you on that.”
My ‘Reasonable’ Request was Denied
I asked that question directly to John Heyman and Graham Jaenicke face-to-face (on a Google Meet video call). Several days later, I received an email from their outside public relations person cheerfully informing me that the company had decided to host a panel discussion with members of the advisory board. I will have the opportunity to question them there.
The company has also helpfully rewritten its press release to now include direct quotes from three of the panel members. I am welcome to use them freely. Hmmmm…something’s starting to sound fishy.
In other words, my request was denied.
Suspicious: Denying a Request the CEO Called ‘Reasonable’
I did not expect that – a shorter sub-list perhaps, but a denial was not on my radar screen. It appears that Snap One wants to be there when I question these folks – whose thoughts will be provided at an event organized by the company. And who would of course be aware of the presence of the Snap One executives.
That was disappointing…
I find this all a little suspicious. If everything related to the advisory panel was as presented to me, what possible reason could there be to not provide me with direct access?