chris.cytexone

As an added FYI, this is the Global Cache device I'm using: https://www.amazon.com/Global-Cache-iTach-Flex-IP/dp/B00C6FRPIC

Yes, it was set to 115200. That's what enabled me to read the firmware of the DMX Engine from the v2 driver. However, if I try to send it any commands to control the DMX (eg, All Channels On/Off), nothing happens.

GC didn't have much to say, they were actually surprised the device isn't working properly. There is something of note with the iTach Flex. Apparently they had a version 1 Flex Serial Cable and a version 2. Version 2 is only certified for 57600 and 115200. He didn't have an exact science to confirming my cable other than to look at it. The RS232 end should have "RS232" in the plastic molding of both sides of the connector. That's how you know you have a version 2. I do have a Version and it still wouldn't work. As soon as I switched over to an HC250, everything worked perfectly. So unfortunately unless Jack has more to add/troubleshoot with the GC, I'm sticking with the HC250. I brought the GC back to my office for future testing if I'm given any other way to diagnose this from Jack.

Dual output, I'm on-site now and you were dead on with your suspicions. The Global Cache iTach Flex seems to be the issue. I was able to get it working with an HC250 instead of the GC device. I'm going to leave as is, but would love to be able to get the GC device working. I'm going to call Global Cache about this but if you have any other ideas on how I can get it working with the GC device that would be greatly appreciated. Thanks for all the help Jack!

1. Performing "Get Firmware" action produces "Online (Firmware v5.071)". However, after a few moments the status changes back to "Offline. Check DMX Engine connection." 2. It's a dual output DMX engine: https://response-box.com/gear/2016/10/announcing-the-rs-232-driven-double-dmx-engine/ 3. I have two engines available, one on-site with the new firmware at 115200bps. One in my lab with the new firmware at 9600bps (was going to bring it back onsite this morning to try some stuff out). Here's the LUA output when I hit the "Get Firmware" command: Started Standard DMX: 3 System Is Active & Feelin' Groovy Handle Command: www.response-box.com/gear Handle Command: * * RS-232 Double DMX Engine * * Handle Command: Firmware v5.071 Handle Command: Handle Command: Started Standard DMX: 3 Handle Command: System Is Active & Feelin' Groovy Last command done ReceivedFromSerial(), idBinding = 1, strData = Startup Scene: None, Delay: None Handle Command: Handle Command: Startup Scene: None, Delay: None Last command done Recovering from buffer... Function: SendToSerial(1, Z053@000,077@000,073@000,063@000,047@000,037@000,067@000,057@000,212@000,027@000,017@000,013@000,023@000,042@000,052@000,062@000,072@000,036@000,046@000,056@000,066@000,239@000,092@000,040@000,210@000,016@000,025@000,201@000,012@000,022@000,083@000,071@000:000): Sending Command... Function: SendToSerial(1, Z061@000,085@000,075@000,065@000,090@000,091@000,035@000,059@000,049@000,039@000,029@000,099@000,089@000,079@000,110@000,001@000,218@000,003@000,002@000,005@000,004@000,007@000,006@000,009@000,008@000,135@000,097@000,031@000,021@000,011@000,096@000,060@000:000): Sending Command... Trying to reconnect... ReceivedFromSerial(), idBinding = 1, strData = Syntax erro Last command done ReceivedFromSerial(), idBinding = 1, strData = r 10 Handle Command: Syntax error Syntax error Bad command is: Z061@000,085@000,075@000,065@000,090@000,091@000,035@000,059@000,049@000,039@000,029@000,099@000,089@000,079@000,110@000,001@000,218@000,003@000,002@000,005@000,004@000,007@000,006@000,009@000,008@000,135@000,097@000,031@000,021@000,011@000,096@000,060@000:000 Handle Command: 10 Last command done Let me know what you think, thanks.

Yes, I've tried that command under the driver, nothing happened on the lighting end.

Curious to see what you come up with Paul. I've unfortunately had nothing but difficulties with the v2.0 driver. I was able to get everything working perfectly with the 1.5 driver (DMX control, was able to cycle the colors on the LED strip, etc). Not satisfied being on an older version, I've been trying to work with Jack over e-mail to resolve my issues (HouseLogix is near useless, they refer me to Domaudeo aka Jack). Like he is saying, the baud rate driver is key (although it's not mentioned in the main documentation, when you add the driver in it has its own documentation tab). Connect the engine to this driver and hit the action button on the driver to change the engine's baud speed from 9600 to 115200 (note, you need to power cycle the engine after this). Once I did that, I was able to switch the binding to the V2 driver (it was able to talk to the engine and retrieve the firmware). However, now I'm stuck with no DMX control. I had functional control of LED colors under 1.5 and now since updating to the 2.0 driver it's broken. I've verified the DMX ID's are back in as they should be and nada, nothing. I've actually been trying to figure out how to revert back to the 1.5 driver (to see if it starts working again and confirm the issue I'm solely having is with v2). I found the proper serial command to change the engine back to 9600 baud so now I just need to go back onsite to test with the legacy driver. I'll provide an update once I have more.

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