End user... I strongly disagree. How would my nanny change the temp in my house? She doesn’t have a smart phone, my t-stat is deep in an AV closet, and I abandoned dedicated crappy touch screens long ago. She doesn’t speak English and all I had to do was show her the red button on the sr260 and she could use everything immediately.
Sure I can select my audio/video sources on my remotes but the “coolness” of control4 would be completely gone for me if I didn’t see it come up on my TV when I hit the red 4 button.
Im not your ideal client. I’ve got self installed Lutron lighting, security, sonos everywhere and a ton used of gear off eBay. Control4 ties it all together and the TV GUI is my favorite part. My system isn’t designed or relies on any single brand.