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Axxess Industries Support

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  1. hi TundraSonic, Sorry we did not get an inquiry from you, but are glad to respond to your question. Axxess has several devices that could be used for controlling and dimming Christmas Lights, particularly in the context of a Control4 project. The Axxess Lamp Dimmer (LD) https://www.axxind.com/smarthome/lamp-dimmer/ you mentioned can certainly be used to dim a load that is driven by line voltage (as opposed to low voltage). No pigtails required. In fact you would simply install it inline in the cord that feeds your Christmas lights with a unique crimp connection. See video on the page link above. Stated load limit is 250W for incandescent, 100W for LED. If you are driving LED Christmas Lights that are fed from a low voltage power supply, the Axxess Lamp Dimmer would not be the obvious choice to dim those lights (unless there is a power supply already inline that accepts phase cut dimming inputs, some of which are referred to as Triac.) You would be better served by the Axxess DCM1 Single Channel dimmer which can dim up to 100W at 12V or 200W at 24V. https://www.axxind.com/smarthome/dimming-control-module-1/ If you have more than 1 channel to control, you could use the Axxess DCM4, a 4-channel dimming controller. Each channel can be dimmed to its own level, and the 4 channels can be fed from a single power supply, or from a separate power supply per channel. https://www.axxind.com/smarthome/dimming-control-module-4/ If you are visually ambitious, you can use the Axxess DCM5 dimming control to dim RGB, RGBW or even RGB WWCW CCT LED strips. https://www.axxind.com/smarthome/dcm5-led-controller/ Control4 drivers are available for all these Axxess devices. All of the mentioned Axxess dimming controls respond to ZigBee Pro wireless commands. Axxess devices for integration into Control4 products are sold through Control4 dealers. You find the closest one through the Control4 website. For technical questions feel free to email support@axxind.com
  2. Hello,

    I'm sorry to hear about your issues with our dimmer, I'm a representative at Axxess Industries and we'd like to send you a replacement device.

    Please fill out this form on our website so we can contact you directly with more details: https://axxind.com/get-in-touch

    We apologize for any inconvenience this caused, and don't hesitate to reach out if you have further questions.

    Thanks for your time,
    The Axxess Team

    1. blub

      blub

      Hello, thx for reaching out to me.

      The issue happened twice until yesterday afternoon. Since then it did not happen again. All I did was unplug the dimmer and hard-reboot of the controller - so far that seems to have fixed it.

      If the issue re-appears I will get back to you for an exchange unit.

      thx, kind regards
      Stephan

       

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