Jump to content
C4 Forums | Control4

MEH37

c4Forums Member
  • Posts

    5
  • Joined

  • Last visited

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

MEH37's Achievements

  1. Many thanks for your quick reply. It was very helpful and much appreciated. If you have a suggestion for brand/model of a hdbaseT transmitter/receiver, I'd value your input. I am still very much at the beginning of the learning curve when it comes to this technology. Thanks again.
  2. I have a Binary B-500-MTRX-230-8X8. I believe one the ethernet ports is failing. The video signal to the TV using that port always starts just fine but after anywhere from 1-10 minutes, the video begins to sporatically come and go. I have checked the integrity of the ethernet cable and the RJ45 ends at both ends the cable. All that looks good. I have also tested the B500 reciever (this converts the ethernet input to an HDMI output which then connects to the HDMI input on the TV). All good. Lastly, I confirmed that the HDMI input on the impacted TV is functioning as it should. Audio is provided via a seperate audio matrix and it works just fine. All this leads me to the conclusion that the sporatic signal is the consequence of a port on the video matrix going bad. When the system was installed (nearly ten years ago), my C4 installer connected some of my TVs to the video matrix using using an ethernet cable. The video feed to some of the other TVs on my system are connected using one of the HDMI ports on the video matrix. While I don't have an unocuppied ethernet port on the matrix (they are all being used to feed a video signal to other TVs on my system), I do have several unused HDMI ports. My thinking is that using an ethernet to HMDI adapter, I could use an open HDMI port to provide the video feed in place of the faulty ethernet port. I am looking for some input on a couple of points. First, is my notion of using an open HDMI output on the video matrix (in place of what I believe is faulty ethernet output) a viable fix? If so, does any know if I need to have my C4 provider do anything to "activate" the change from using an ethernet output to a HDMI output or, can I simply plug a HDMI to ethernet adapter into an open HDMI output on the video matrix and expect it to work? Thanks in advance for any feedback or ideas.
  3. Thanks for the feedback. Can you tell me what model Shields you have and what software version you running on them? When I installed the initial update from Nvidia, I had no issues. Then about a month afterwards, the audio issues with HBO Max and Apple TV+ surfaced. Nothing changed with the configuration of my C4 system. That leaves me wondering whether Nvidia pushed out a "hotfix" or something else which was automatically installed on my Shield and doesn't want to play nice with HBO Max and Apple TV+.
  4. I am using a Nvidia Shield with my C4 system. The Shield is running Android TV SW version 9.0.2 (33.1.0.301). Until recently, I appeared to be unimpacted by all of the issues associated with Nvidia's recent updates to the Shield. However, I now have audio issues with using the HBO Max and Apple TV+ apps installed on the Shield. The video is fine but the audio is nothing but crackling and static. Interestingly, the problem is only with these two apps. I also have Netflix, Disney+, Amazon Prime and ShowtimeAnytime installed on the Shield and have experienced no issues when using these apps. I have reached out to Nvidia to see if this is a known issue and/or whether the fix is being driven by Nvidia or the app developer, but have received no response yet. Anyone else experiencing this problem?
  5. Matt helped me work through a number of issues.  He's very good, knows his stuff.   I live in the Phoenix area so I had him to stop by and help me address an issue we could not address over the phone.  He had some good ideas on things I could do to improve my wireless within the house and improve my systems performance.  If you need help, I'd recommend him.  

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.