DIEHARD

C4 Rooms don't show up as rooms AKA groups in Alexa.. the commands however do exist. On the c4 customer Alexa page you can click on the link shown in the image below and it gives you the list of commands you can tell Alexa to talk to C4. Those Rooms if built out correctly with the lights and AV devices in it in your C4 project should all turn off by issuing the command in the list to turn off the room. I mean if what you did works for you that's great but just wanted to help clarify the conversation for others and how it should be working.. and is working for me.

That's why i was wondering if it had to do with a room maybe existing in both C4 and Alexa with the same name? I have C4 Rooms that I do not have built in Alexa and the "Room Off" commands for the C4 rooms turn off everything including AV devices just fine. If it was an Alexa room and not a C4 room then yes i would have to manually add the C4 AV devices to the Alexa room if i wanted to turn it off with that command.

Did you use Alexa to turn on the A/V devices? I mean it all depends on the device and if it can tell C4 it was turned on manually so really i am just asking does C4 know the a/v devices are on when you try to tell it to turn a room off? My kids sometimes turn the TV's and stuff on manually and i have nothing polling or anything so C4 does not know they are on and if i tell Alexa to turn the room off.. C4 assumed the a/v stuff is already off so doesn't try. Just another thought. For me the "room off" with the exception of what i just said does turn off my a/v in 117 so i am not sure what would really be different.

Is "master bedroom" a c4 device/room or is it a room built within Alexa?

Did you have Alexa discover new devices after you checked all the box's on the c4 site and saved? If you did and nothing changed you may want to try deleting a device in Alexa and seeing if it will be re-discovered.

i am now able to and and remove and add voice scenes and have them update on customer.control4.com 117 seems to have fixed this latest issue for me. Thanks!

I am out of town till tomorrow night but feel free to throw it on and test and I can test more when I get home.

He is right.. i didn't understand that's what he was referring to till now when i just tried it. Basically nothing you change with voice scenes in system design seems to populate the Alexa Events dropdown in programming... which apparently means nothing changes on customer.control4.com related to voice scenes and therefor Alexa has nothing to update from. There seems to be a disconnect between the Alexa driver system design data and the programming data for voice scenes. I deleted "Living Room Kodi" and also created "This is a test" The Alexa events programming however still has the "Living Room Kodi" and "This is a test" is no where to be found.

Much better! So glad to have this working again! Thank you!

Uncheck Pool Lights, Click Save Changes, Click Refresh, Then turn Pool Lights back on as well as any of the other new Voice Scenes you have that should show up at the same time. Then of course have Alexa discover and you should be good to go.

Oh.. i see what you are saying! They don't show up on the customer.control4.com yet they are showing up and discovered via Alexa.. This is how it used to appear. "Rooms" are missing. Just to note it does show up if you go into the "View voice commands" and is listed like above still. Maybe the rooms never showed up on the main list on the c4 site? i can't remember now.

Yes the room is automatic/built-in.. There are plenty of caviots though when dealing with lighting and AV in a c4 "room".

What does the history log show in composer when you issue the voice command? Anything? I am assuming Alexa isn't saying she failed in any way..?

It can be either/both depending on how you have stuff configured in Alexa/C4. You could have all the C4 switches in a room on Alexa and Alexa will turn them all on and off with the Room on/off commands.. Or you could have an advanced lighting scene in C4 that does the same thing for you and it would appear in Alexa as whatever you called it. If you have an Alexa room named Kitchen it could also get confused if you had a advanced lighting scene by the same name.. so make sure to keep device/room names from overlapping.

Try disabling a device on customer.control4.com and hitting save. That will cause it to pull the list of devices from your controller again. Once you see the devices on customer.control4.com and you have them enabled.. at that point making Alexa discover them should make them show up there too. Also make sure to delete old Alexa c4 devices if ever in question as they do not remove themselves and will stick around in Alexa even if they don't exist in c4 anymore.. so you do have to be careful renaming devices too.