Paul S

HI Alan I know this is not a Sky Q question, but are their plans for a Sky Glass / Puck / Stream driver? Ive not upgraded yet, but it will happen over the next 12 months due to having UHD functionality at all the TV's Thanks Paul

Hi Alan I know in the email that was sent out, it was hoped that the new driver would be available in July. Just wondering if development was going to plan and if July was still on track. Just trying to work out if I should buy one of the new fans for my home that I could install in August. many thanks Paul

Hi I know that Chowmainsoft are working on an driver update to make it compatible with the recent Haiku firmware update, but wondering if the new driver would also provide compatibility with the i6 and es6 models. Many thanks Paul

Just to let you know I have resolved the problem, but do not know what the issue was that caused it in the first place. Basically the project degraded, and would not install any driver, so I reverted to a backup from the end of October, and everything now works correctly and the chime driver is now installed. Regards Paul

The composer.log file is returning either of the following errors:- 2021-11-22 08:01:07,588 [1 ] DEBUG Control4.Client.ItemManager - Adding driver: Control4 Chime Video Doorbell 2021-11-22 08:01:07,588 [1 ] DEBUG SENDCOMMAND Url: https://10.250.10.8/api/v1/status? 2021-11-22 08:01:07,604 [1 ] DEBUG SENDCOMMAND Url: https://10.250.10.8/api/v1/drivers/files/control4_doorstation_vdb.c4z/info? 2021-11-22 08:01:07,635 [1 ] ERROR Error communicating with Broker: { "ClassName": "System.Net.WebException", "Message": "The remote server returned an error: (404) Not Found.", "Data": null, "InnerException": null, "HelpURL": null, "StackTraceString": " at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)\r\n at System.Net.WebClient.DownloadString(Uri address)\r\n at System.Net.WebClient.DownloadString(String address)\r\n at (Object , String )\r\n at Control4.Broker.Broker.uBM=(BrokerCommandType Btype, String command, String body, Boolean tokenRequired)", "RemoteStackTraceString": null, "RemoteStackIndex": 0, "ExceptionMethod": "8\nDownloadDataInternal\nSystem, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089\nSystem.Net.WebClient\nByte[] DownloadDataInternal(System.Uri, System.Net.WebRequest ByRef)", "HResult": -2146233079, "Source": "System", "WatsonBuckets": null } or 2021-11-22 08:05:32,422 [1 ] WARN Broker failed to upload file to 10.250.10.8! Make sure Broker is running. 2021-11-22 08:05:32,422 [1 ] DEBUG { "ClassName": "System.Net.WebException", "Message": "The remote server returned an error: (504) Gateway Timeout.", "Data": null, "InnerException": null, "HelpURL": null, "StackTraceString": " at System.Net.WebClient.UploadFile(Uri address, String method, String fileName)\r\n at System.Net.WebClient.UploadFile(String address, String method, String fileName)\r\n at (Object , String , String , String )\r\n at Control4.Broker.Broker.uRM=(BrokerCommandType Btype, String command, String filename)", "RemoteStackTraceString": null, "RemoteStackIndex": 0, "ExceptionMethod": "8\nUploadFile\nSystem, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089\nSystem.Net.WebClient\nByte[] UploadFile(System.Uri, System.String, System.String)", "HResult": -2146233079, "Source": "System", "WatsonBuckets": null } I know the controller is communicating with the internet, as this is my sky q driver getting an update :- 2021-11-22 08:02:34,982 [19 ] DEBUG Control4.Client.Controller - Raw Incoming Data = <c4soap async="1" name="OnDataToUI" result="0"><param name="iddevice" type="ulong">330</param><param name="data" type="xml"><devicecommand><command>LUA_OUTPUT</command><params><param><name>Text</name><value type="XML"><static>{"init":{"channels":[{"c":[2102,101,12,0],"lcn":"BBC One N West","pt":null,"t":"BBC One N West"},{"c":[2075,102,12,1],"lcn":"BBC Two HD","pt":null,"t":"BBC Two HD"},{"c":[6505,103,12,1],"lcn":"ITV HD","pt":null,"t":"ITV HD"},{"c":[1624,104,12,0],"lcn":"Channel 4","pt":null,"t":"Channel 4"},{"c":[4058,105,12,1],"lcn":"Channel 5 HD","pt":null,"t":"Channel 5 HD"},{"c":[1275,106,12,1],"lcn":"SkyShowcaseHD","pt":null,"t":"SkyShowcaseHD"},{"c":[4066,107,12,1],"lcn":"Sky Witness HD","pt":null,"t":"Sky Witness HD"},{"c":[4053,108,12,1],"lcn":"Sky Atlantic HD","pt":null,"t":"Sky Atlantic HD"},{"c":[3810,109,12,1],"lcn":"W HD","pt":null,"t":"W HD"},{"c":[6513,110,12,1],"lcn":"GOLD HD","pt":null,"t":"GOLD HD"},{"c":[3809,111,12,1],"lcn":"Dave HD","pt":null,"t":"Dave HD"},{"c":[4056,112,12,1],"lcn":"ComedyCentHD","pt":null,"t":"ComedyCentHD"},{"c":[4061,113,12,1],"lcn":"Sky Max HD","pt":null,"t":"Sky Max HD"},{"c":[1143,114,12,1],"lcn":"Sky Comedy HD","pt":null,"t":"Sky Comedy HD"},{"c":[2076,115,12,1],"lcn":"BBC One HD","pt":null,"t":"BBC One HD"},{"c":[2086,116,12,1],"lcn":"BBC Four HD","pt":null,"t":"BBC Four HD"},{"c":[6532,118,12,1],"lcn":"ITV2 HD","pt":null,"t":"ITV2 HD"},{"c":[6533,119,12,1],"lcn":"ITV3 HD","pt":null,"t":"ITV3 HD"},{"c":[6534,120,12,1],"lcn":"ITV4 HD","pt":null,"t":"ITV4 HD"},{"c":[1136,121,17,1],"lcn":"SkyDocmntrsHD","pt":null,"t":"SkyDocmntrsHD"},{"c":[1212,122,17,1],"lcn":"Sky Crime HD","pt":null,"t":"Sky Crime HD"},{"c":[4086,123,17,1],"lcn":"Sky HistoryHD","pt":null,"t":"Sky HistoryHD"},{"c":[1165,124,17,1],"lcn":"Sky Nature HD","pt":null,"t":"Sky Nature HD"},{"c":[4003,125,17,1],"lcn":"Discovery HD","pt":null,"t":"Discovery HD"},{"c":[3831,126,12,1],"lcn":"MTV HD","pt":null,"t":"MTV HD"},{"c":[1813,127,12,0],"lcn":"ComedyXtra","pt":null,"t":"ComedyXtra"},{"c":[3023,128,12,0],"lcn":"5STAR","pt":null,"t":"5STAR"},{"c":[4031,129,17,1],"lcn":"Nat Geo HD","pt":null,"t":"Nat Geo HD"},{"c":[4063,130,12,1],"lcn":"Sky Arts HD","pt":null,"t":"Sky Arts HD"},{"c":[6508,131,12,0],"lcn":"ITVBe","pt":null,"t":"ITVBe"},{"c":[3825,132,12,1],"lcn":"alibi HD","pt":null,"t":"alibi HD"},{"c":[3812,133,12,1],"lcn":"TLC HD","pt":null,"t":"TLC HD"},{"c":[2296,134,12,1],"lcn":"S4C HD","pt":null,"t":"S4C HD"},{"c":[4076,135,12,1],"lcn":"E4 HD","pt":null,"t":"E4 HD"},{"c":[4043,136,12,1],"lcn":"More4 HD","pt":null,"t":"More4 HD"},{"c":[3150,137,12,0],"lcn":"4seven","pt":null,"t":"4seven"},{"c":[4075,138,12,1],"lcn":"Channel 4 HD","pt":null,"t":"Channel 4 HD"},{"c":[1758,139,12,0],"lcn":"4Music","pt":null,"t":"4Music"},{"c":[3590,140,12,0],"lcn":"Food Network","pt":null,"t":"Food Network"},{"c":[3022,141,12,0],"lcn":"5 USA","pt":null,"t":"5 USA"},{"c":[2325,142,12,0],"lcn":"Really","pt":null,"t":"Really"},{"c":[2612,143,12,0],"lcn":"Drama","pt":null,"t":"Drama"},{"c":[1128,144,12,1],"lcn":"QUEST HD","pt":null,"t":"QUEST HD"},{"c":[1833,145,12,0],"lcn":"Sky Replay","pt":null,"t":"Sky Replay"},{"c":[3352,146,12,0],"lcn":"CBS Reality","pt":null,"t":"CBS Reality"},{"c":[3617,147,12,0],"lcn":"CBS Drama","pt":null,"t":"CBS Drama"},{"c":[4610,148,12,0],"lcn":"CBS Justice","pt":null,"t":"CBS Justice"},{"c":[2411,149,12,0],"lcn":"Quest Red","pt":null,"t":"Quest Red"},{"c":[1036,150,12,0],"lcn":"Paramount","pt":null,"t":"Paramount"},{"c":[4028,151,12,1],"lcn":"E! HD","pt":null,"t":"E! HD"},{"c":[4074,152,12,1],"lcn":"SYFY HD","pt":null,"t":"SYFY HD"},{"c":[3028,153,12,0],"lcn":"5SELECT","pt":null,"t":"5SELECT"},{"c":[2413,154,17,0],"lcn":"ID","pt":null,"t":"ID"},{"c":[2305,155,17,0],"lcn":"YESTERDAY","pt":null,"t":"YESTERDAY"},{"c":[4088,156,17,1],"lcn":"Crime+Inv HD","pt":null,"t":"Crime+Inv HD"},{"c":[4266,157,12,0],"lcn":"GREAT! tv","pt":null,"t":"GREAT! tv"},{"c":[2301,158,12,0],"lcn":"HGTV","pt":null,"t":"HGTV"},{"c":[1832,159,12, I'll report the issue to control4 and see what they say. Thanks Paul

Thanks Ive tried composer express, and that doesn't work either. Don't get an error message this time, just goes round in circles either through SDDP or manually searching. Once the room is selected pressing on the add device just returns to the previous menu with no warnings or messages. Regards Paul

Hi Hopefully someone can help on this forum. I am having difficulty adding the chrime driver to my project. The OS is 3.2.3 When I try and add the driver either using the discovered tab, or dragging the driver over to the correct room, composer pro locks up for about 5 mins and then errors with the following:- Unable to add dependent driver: contactsingle_motionsensor_c4.c4i for the Control4 Chime Video Doorbell driver. I've checked the control4 knowledgebase and couldn't see anything related. Ive also added the driver to another system without issues, so the problem looks to be local to the system I am working on. I do already have this driver multiple times within this project connected to sensors from an alarm system, and I can also manually add a new motion sensor device to the project without issues. Thanks in advance Paul

From what I was told you do not need your dealer. I believe the controllers check each night, so perhaps monitor it over the next 24-48hrs to see if it updates. Paul

Yes the driver is now available for everyone. Force update is enabled, so it should auto update next time your controller checks for updated drivers

Ive been testing the new beta driver and control4 have given me permission to update you all. No changes are required to use the new driver, and it looks to work very well. There are some additional events, one for each auxiliary, which is nice, however, a limitaton placed on control4 by Jandy is on the polling, as its now 15 minutes for idle polling and a minimum of 3 minutes between each poll when the pool controls are in use. Control4 hope to complete beta testing within the next week, but obviously this may change if any issues are found, and will roll out the driver with a forced update, so dealers will not need to update the driver at customers sites.

Thanks. I've since read the comment on the control4 tech site, and its not promising 'That work is underway but is expected to take some time' I do have a RS232 Jandy device, which I removed from the system a couple of years ago. So will set that back up and change the driver over. Paul

Hi Does anyone know the usual time for Control4 to release driver updates. The API has been available for many weeks, but its sounds as if no-one has heard any updates or even an ETA. It could be that Control4 don't see this as a priority, which is worrying. Paul

Hi Did you find a way around this issue, as I've also got the same issue in trying to calculate a number and setting a set point with the result. @alanchow Is it feasible to alter the driver to have a float variable. Many thanks Paul

The release notes are available when you install Composer Pro 3.1

All my fans are running the latest firmware.