My dealer has installed two Door Station 2 units on the exterior of my home. They work very well and I can access the images from the C4 Tablets and my iPhone and iPad.
I do have two issues that I would like to solve:
1. The C4 Mac Desktop Application, which lies within the network where the Door Stations are connected, is unable to pull images from the cameras.
2. My iPhone, when out side of the home, is unable to pull images from the cameras. If I connect to my home network with my VPN, I can access the images as though I'm in my home on my local network.
I believe this is an issue with my Firewall configuration, but attempts to open various ports for the Door Station, my HC800 have not proven successful. I've done packet captures and looked through my firewall logs, but so far I haven't been able to figure out how to get this work.
It seems like issue is related to multicast, but the Door Stations seem to connect to the C4 servers and then the iPhone, Tablet and Desktop Apps connect to the C4 servers to get the images, but I could be wrong.
My firewall/router is pfSense and I have two stacked HP-2920-48G-POE+ as switches.
Can anyone point me in the right direction here?