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rolldog

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  1. My installer installed this C4-KA in my outdoor kitchen in a spot created in the stucco. This dimmer controls the can lights in the outdoor kitchen, but it's also tied to a keypad dimmer in the foyer to also control the outdoor kitchen can lights. I just so happen to have a couple of C4-APD120 adaptive phase wireless dimmers, but after removing the C4-KA, I noticed it has at least half the wires as the C4-APD120. I'm curious to know if I can use this as a replacement so I can have a working switch outside, and if so, will the new dimmer work fine without everything else connected? Or should I just order another C4-KA to replace the one that went out and save this for something else, since it's obviously not a dummy dimmer switch?
  2. Is there any particular reason why the NEEO remote won't show my pool so I can access the features of the Jandy driver, since it's finally fixed? I can access everything fine on a touchscreen set for the same room, but I don't see how I can access it using the NEEO remote. Anyone have any suggestions to show it or is this not possible?
  3. I rebooted the controller and now it seems to be working. The Freeswitch Gateway now says registered instead of offline. I'm not sure it this goes out periodically, but this is the first time I've restarted my controller in at least a year. Thank you very much for the advice!
  4. No, this hasn't worked since OS3 or so. I don't have a "retry" button anywhere in the communication agent. I have a tab labeled local devices listing all my touch panels, a tab called Communication Server in mode "This controller is a Communication Server" and everything else is blank, and a tab labeled Advanced which has a section called Proxy Server and shows Server Type-FreeSwitch, IP address of one of my controllers, the name of the controller, device id, and proxy id, a section labeled FreeSwitch Gateway with a button that says Refresh Gateway and one that says Offline, a section labeled Security where "Secure all communication" is checked, and then a section of external devices which lists the email addresses of the 3 users of the system. Based on this information, what can I do to get the Intercom working again?
  5. I used to use the Intercom Anywhere app to video call any touchpad from another touchpad or a phone, but now when I try to use it I'm told it's now part of the C4 app. When I try to use it through the C4 app, I get the following message: "Unable to Connect Intercom gateway not registered. Please try again later or contact your Smart Home Pro for assistance." How do I fix this so I can use the intercom feature? In Composer, under Agents/Communication/Advanced it lists my controller info in the Proxy Server info on top and under Freeswitch Gateway I have a Refresh Gateway Button and a button reading Offline. I read about a Freeswitch patch that's needed since it's not installed on my controller, but the link doesn't work to download it. How can I get this working again? It's not a feature I use often, but I do like to use it occasionally and would like it functioning. Please let me know if you have any suggestions. Thanks!
  6. I was just looking into Apple Music integration and found this thread. I was also just reading about the Extra Vegetables iTunes AirPlay 2 way driver. Is it possible to stream Apple Music using this driver through iTunes installed on a local PC, since iTunes has a radio feature under music?
  7. When you say bind, does it have to bind with a HEOS speaker or can it bind to a room's audio? I have a Denon receiver and a Marantz pre/pro, but honestly, I've never even tried using HEOS. I always use the audio streams in the EA-5 to play to different zones. Would benefit would using HEOS have over the standard media streaming built in with C4?
  8. I bought one of these Zigbee RGBW controllers and a cheap roll of compatible RGBW light strips, and when powered on, they can be linked to the Philips Hue app for control. This was much more cost effective than buying 16’ of Philips Hue strips. You can control them using Control4, but I would only recommend these if you were planning to stick to one color and use C4 to power on/off. It’s possible to change the colors using C4, but it’s easier using the Hue app https://www.amazon.com/GIDERWEL-Controller-Lightify-Controlled-Include/dp/B07NQC5V3S By the way, all these LED strips are basically the same no matter who the manufacturer is. If you can find the model number of a specific strip and either a WiFi, Bluetooth, ZigBee, etc controller, you can piece together everything yourself through Superbrightleds.com. I’ve done this a couple of times and integrated the generic LED strips into someone else’s app to control them. Which app depends on the type of controller you decided to use, WiFi, Bluetooth, ZigBee, RF, etc. You must be certain that you’re buying the right controller, transformer, and LED strip, but if you’re running 100+ feet, it would be huge savings. For a 10’-15’ run, buying a bundle from Govee, Yeelight, Hue, LIFX, etc is more convenient
  9. Agreed, I had my Apple TV setup using IR for 4 years, but a couple months ago, it was updated to enable Apple TV integration in the Control4 mobile app under settings. Once this is done, a Control4 remote is loaded into HomeKit, or whatever it's called, and an Apple TV Bridge is loaded into your project. Now, I have 1 Apple Bridge and 8 Apple TVs in my project all working perfectly using IP control. Like Mitch mentioned, you must login to each Apple TV using the same Apple ID on every Apple TV you have. Some of my devices are still setup using IR control, but I prefer IP control if it's available. It's possible your installer isn't aware if these recent updates making IP control much better. (I hope I don't jinx myself!)
  10. No, this isn't another thread about how flaky IP control is with LG TVs, this is about something else. I have 9 LG OLED TVs in my house, and I've gone into the IP control hidden menu on each one, enabled IP control in Composer, and every one of them has been working great, with one exception. I have one LG OLED in my outdoor kitchen, and it's an LG OLED W7 "wallpaper TV" which I bought at least 5 years ago. I haven't seen a driver listed for this specific TV so I loaded the driver for the LG W8, the following year's model. Meanwhile, it's still setup using IR control. I've left the LG W8 driver loaded in the project without it connected to anything waiting for it to be recognized by Control4, but it's been 4 weeks and still nothing. If I go into connections/network/available devices, I find devices listed with the same IP address as the TV (um:schemas-upnp-org:device:Basic:1, um:schemas-upnp-org:device:MediaRenderer:1, etc), but nothing that I can actually link to the LG.tv:OLED65W9PUA driver loaded. 2 of my other LG TVs are connected via address type UUID and the rest are IP, but is the problem possibly because I have a slightly different driver loaded into the project? If I removed the driver I have loaded, would I be able to add this TV to the project using one of these other descriptions listed in connections/network/available devices? Any suggestions would be greatly appreciated!
  11. I just had 2 LG OLED TVs installed, and both of them are connected to the matrix. If I try setting the video signal on the Apple TV connected to the matrix to 4K60 HDR, the screen goes out until it defaults back to 4K60 SDR. If I try setting the Roku Ultra to 4K HDR, which is another source on the matrix, it gives me an HDCP 2.2 error. So, I printed the device settings on the matrix and it shows all outputs being HDCP 2.2 compliant except the 2 new LG TVs. I’m not sure why the matrix shows this as all the other outputs are also LG OLED TV, just a little older. On these new TVs, HDMI is set for deep color and all settings are correct, but the matrix still doesn’t see these new TVs being HDCP 2.2 compliant. I had this matrix setup about 4 years ago and have never been able to pass 4K HDR content through the matrix and was told it was because of the older Samsung and LG TVs connected. These 2 new TVs replaced those TVs so I’ve been trying to set everything up to view 4K HDR content. ‘Since these new TVs aren’t recognized as HDCP 2.2 compliant, even after running a calibration on the matrix, I setup an EDID group to exclude these new TVs just to test the matrix and see if it will pass a 4K HDR signal. After setting up the EDID group, I tried to enable 4K60 HDR on the Apple TV, again, and the same thing happens, screen goes blank until it defaults back to 4K60 SDR. Reading the documentation on my LU642D, I read that it’s bandwidth is limited to 10Gbps so 4K30 HDR is the highest possible resolution it can pass, so I set a custom resolution on the Apple TV to 4K24 HDR and got a 4K HDR signal to output to all displays in the EDID group. Since the signal was unwatchable, I removed the EDID group and set everything back to SDR. So, I don’t understand why the matrix doesn’t see these 2021 LG OLED C1 TVs as being non HDCP 2.2 compliant, but even if it did see these TVs as being compliant, the highest resolution I would be able to use is 4K24 HDR, which sucks. I thought this matrix could pass a higher resolution than that. 4K24 or 4K30 content might have been fine 10 years ago, but after watching 4K60 content so much, the difference is much more noticeable. Right now, I don’t even see a benefit to figure out why these new TVs aren’t being seen as HDCP compliant if the best resolution I’ll be able to get anyway is 4K24 HDR or 4K30 HDR, which sucks.
  12. I realize this thread is dated, but I ran across it when looking for LIFX drivers. Maybe your problem lies in the fact that you have 64 LIFX bulbs. I can’t imagine what your WiFi RF spectrum looks like!
  13. I recently bought 3 2021 65" LG OLED C1 TVs, replacing some older TVs, but after calibrating the matrix, it shows these TVs in their zones not being HDCP 2.2. Every other TV connected to the matrix, which are also LG OLED TVs, albeit a year or two older, all are listed on the matrix configuration as HDCP 2.2 compatible. When a new TV/device comes out, does the C4 matrix automatically see the device as being HDCP 2.2 compliant or does someone at C4 normally need to update something before the matrix can recognize the new device as being HDCP 2.2 compliant? If I setup an EDID group, excluding these 2 TVs from the matrix, then I can get a 4K HDR signal from the sources to the other TVs connected, however, for an Apple TV 4K, I have to set a custom resolution of 4K HDR 24fps, before the signal is passed through making the content almost unwatchable. I’m curious if this might be a limitation of the matrix or the wiring. If I were using CAT7 or fiber cables, would the matrix still be limited to 24fps on 4K HDR content? The matrix I’m using is the LU642D. I’d appreciate any suggestions.
  14. I think the time it stopped working with the C4 system is about the same time they rolled out native Jandy controls for Alexa. In the past, I could control everything fine using C4, but since the new Alexa integration, I’ve been unable to control/monitor anything through C4.
  15. With all Apple devices working with a closed off ecosystem, I imagine we’ll never see a custom IP driver nor mini apps for it.
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