If your local dealers are anything like those near me, the one's I have worked are awful. Either really uncaring, expensive and the work is done poorly, or you get good work, but you have to chase after them for everything you need.
I had enough with sorting out local reps. I came to the forum to seek out remote support and given all of the glowing comments about Neil, I felt like there was little risk. A few email exchanges and Neil was off making things happen. System upgraded, project and drivers updated and all so smooth it surprised me.
Neil is a great communicator, very responsive, affordable and quick work. Thank you Neil! Highly recommended!