Ram S

Hi All, Thanks much for all the inputs and guidance. The dealer has fixed the issue for now. for some reason the programming that he had done was corrupted. He simple removed and re-added the same program instructions and it started working. I have asked the dealer to install the DLNA driver but I was informed that only select NAS drives are supported. I have a WD My Home Cloud NAS and I'm assuming the WD Live driver should work. It appears from the WD web-site that they use the same DLNA drivers. I have asked him to install the WD Live driver. Keeping my fingers crossed. Here is the list of supported NAS: The following DLNA music servers have been tested and are fully supported by the driver: Twonky Asset MiniDLNA/Ready Media WD Live Buffalo DLNA (Driver version 1.0.1 or higher) The following DLNA servers are supported but do not provide search capability (note the search icon will still be shown on the UI): Plex Synology Media Server (using Simple Style menu) Thanks,

@Dunamivoraand @LollerAgent thank you very much for your responses. I'll try adding a battery back-up. I'll also try rebooting the system (which I think just unplugging and plugging it back should do). When you mean switching to DLNA, can you please elaborate? Do you mean by-passing control 4 and use my Receiver to connect to the NAS directly? Thanks, Ram

Hello, I have a large music collection properly curated with metadata on a NAS Drive (WD 4TB) . I have had the dealer configure my C4 System (Smart Home OS 2.10.5) to scan the NAS drive on daily basis to pick up new media and update the index. I have noticed that almost once or twice a year, the scan stops working. The dealer has to login to my system (albeit can be done remote) and has to reconfigure something to restart the scan. My dealer doesn't seem to know the root cause and is not always available to fix the issue. It's just an annoyance that keeps cropping up once in a while. Has anyone else dealt with this problem? If so, your kind advise to resolve this is much appreciated. Thanks, Ram