Thanks macosr....firmware and DNS updated. I actually was wondering if it was an upstream issue myself but when I test with a laptop connected to the cable modem via an ethernet cord, I still have connectivity even when everything else is down. That's what led me to believe it has something to due with my Araknis 310 router. Really frustrating. Its seems to be working fine when I have bridge mode disabled so for now I'll just leave that even though it feels like a suboptimal solution.