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Found 9 results

  1. I have recently had a door station installed (3 months old), and recently downloaded the intercom app. I am having a weird problem that the door station does not connect with the intercom app (it is present on the list of devices in the intercom app but greyed out). I have 2 other devices, (2 lcd screens) which i can call, and call from to my intercom app device perfectly fine. What do i need to do to allow the door station to connect to my intercom app. I have created new user accounts etc, and also have composer home (if that helps)??
  2. Hi, got system with Door station 2 and 2 infinity touchscreens. Didn't get all stuff working for 100%. For some reason there is no sound coming from door station to touchscreens if I press call button. but I can hear sound at doorstation from touchscreen. If I call from touchscreen to doorstation, there is sound!!!
  3. vitali

    DS2

    Hi, got an issue with DS 2. HC-800 runs 2.9.1. Luxul xbr4400, Buffalo gigabit switch.There are 4 infinity 7" touchscreens. there is a video coming from doorstation to touch screens, but no audio. But audio is coming to doorstation from any touchscreen. one way audio communication. C4 tech support wasn't able to help factory reset, update driver, move close to controller (interesting solution for doorstation, it is per definition should be far from switch/router), 1 hour o the phone. no result, but..... if I call from any touchscreen to doorstation there is a sound !!!! I did RMA, but I suspect there is a another issue here.
  4. Hi all; I have problem with the c4 intercom. In my installation I have EA-3 as the controller, 7inches portable touch screen and DSC-ENT door station. When we push the bell button the touch screen ringing (sometimes with delay). After I touch answer button on touch screen it takes 7 seconds to let my sound go through door station. Also sometimes the video comes after 5 seconds. I do below solutions but no improvement: 1. I connected touchscreen with Lan cable directly to the router. 2. I disconnected every other devices from the router like CCTV system 3. I updated the controller, touchscreen and door station to latest version. 4. I deleted my project and add just the controller, touchscreen and door station. I see the same issue that posted with erricson in 2013 but no one answer!
  5. Has anyone tried to put a DS2 Mini in place of the interior doorstation? I was hoping someone had found some sort of easy adapter solution. Our showroom has the interior door station set in a wall with masonite siding, and I would love to not have to replace the board and paint. Thanks!
  6. Control4 Doorstation Integration Driver by Cinegration now available! Features: SIP integration with Control4 touch panels Doorbell announcement Allows Control4 to play a special sound in the speakers of the home Unlock a Control4 smart doorlock from the touch panel or DoorBird app directly! Answer and unlock the door from a Control4 touchscreen! IP camera integration See the camera like a normal security camera in Control4 NVR support of the DoorBird camera Remotely communicate with someone at the gate and allow entry, all without changing apps on the phone Adjust the DoorBird microphone and speaker level Customer can “see” who pushed the doorbell button last at any time through the Control4 app Unlock any gate, doorlock or motor connected to Control4 from the DoorBird app Why DoorBird and not Ring? Well, for starters, the Control4 integration by Cinegration. We spend quite a bit of time customizing the driver and the DoorBird API for maximum integration. The DoorBird is a fantastic doorstation or doorbell replacement for any Control4 customer. Here is a breakdown of some of the advantages and differences in current technology: DoorBird (with Cinegration Driver) Ring Doorbell Control4 Doorstation Answer the door from a smart phone X X Customized doorbell sound X X Unlock the door from a touchscreen X X Unlock the door from a smart phone (while talking to the doorstation) X PoE setup X X Communicate with the doorstation from a Control4 touchscreen X X DoorBird wants you to know: “Are you interested in selling DoorBird in your region? If you would like to join DoorBird’s partner program, please register on their website at www.doorbird.com/partner. The price of DoorBird starts at $349,- (MSRP) and, of course, you as a partner would get a fair discount. For more information about DoorBird, please visit their website www.doorbird.com or send an email to media_us@doorbird.com” Interested? Please contact your Control4 dealer for more details. http://cinegration.com/driver/doorbird/ Thank you, Driver Team at Cinegration www.cinegration.com drivers@cinegration.com
  7. Not really happy with my door station. I want to get access to answer the door from my phone like Ring. Anybody see this? https://ring.com/elite Looks like a nice replacement....would it work? Looks like it's smaller than the DS and a bit wider....I'd probably have to cut more to fit it and then stucco the rest....Anybody waiting on this?
  8. I have installed Holovision Model100 viking phone only doorstations before with Control4 but never the full intercom models since the C4 door stations were great. Once C4 switched to those HUGE and ugly, only 1 finish with large black pointless square in the middle units, we decided to switch to the Holovision. Installed the first one yesterday and here are the PRO's and CON's based on my experience. Model installed was the MODEL120-Viking-SIP-IP Camera PRO - looks gorgeous and tons of finishes available. PRO - Faceplate build quality and size are awesome PRO - Feature rich if you can get it to work and configured within the Control4 environment. CON - Expensive! CON - Even though we were told single CAT capable, the unit actually requires 2 CAT's. One for the cam and one for the viking card. We ended up splitting the only CAT into 2 four conductor cables for pins 1,2,3,6. We ended up having problems getting POE over both cables for some unknown reason. Both tested fine but could only get POE to one device or the other using any outputs on the switch. CON - Units can be tricky to get into back box based on tracer board layouts behind the unit. All the contacts on the tracer board are exposed and its tricky to maneuver around the back box screw terminals to get the unit into the back box. I worry I'm going to short something out on the metal box. The boards really aren't in the best location behind the unit and tend to be on a flimsy metal arm. CON - Unit is NOT plug and play like the Control4. This for me was the toughest part. I don't do SIP and related every day like the engineers who built this thing, so although it is likely easy for them, it really wasn't for me. What should have been a 1 to 2 hour install dragged on all day and ended with the unit going back to the office. CON - Too many people involved in making this work. First, you need to buy the Holovision unit from Holovision. Then, viking driver and IP camera driver from Houselogix. Then, you need to run NetCam installer to find the camera. This isn't on the Holovision site anywhere and the only way to get as far as I can tell, is Holovision has to email to you. Then, you need to configure the SIP card with Viking IP software. Again, not on the website anywhere so yet another call to Holovision. Another issue is the Viking with IP instructions aren't on Holovisions site either. The unit shipped with a small piece of paper but not clearly written. There was also a 2" CD but those only work in pop out disc trays. I'm not sure who still uses those! I couldn't load it so I have no idea what was on it. If you're not familiar with all these areas, one you get in there and start having problems, you end up bouncing from company to company looking for support and they all point at each other. CON - Third party SIP and Communication agent are buggy with Control4! As they state, its not supported. I added the Holovision to the intercom group 3 times with no luck. Fourth time I removed the driver and re added with another power cycle and it worked. Definitely not confidence inspiring. At the end of the day, I was expecting plug in and connect via SDDP or similar and be off and running. Although I was able to get the touch panel to ring once and the camera on the network, I was never able to get it all going at the same time. The programming drop down and events were confusing to figure out for the holovision unit. There was no "when the only button on the unit is pressed" event, instead there was a drop down list of about 10 things. Most of them made no sense. I'm sure I could have figured it out eventually, but 6 hours into a 1 hour install and many hours of hold music later, I finally gave up and requested an RA to send the unit back. I think if companies like Holovision are going to offer a compatible product to Control4 dealers, or Crestron or Savant or whomever, its not just the actual product that needs to be engineered for us, so does the installation and support. That all needs to be factored into the design, cost and delivery. Pointing fingers to the driver manufacturer or company who made the camera etc isn't going to work, especially when there are a bunch of options out there and more coming daily. If third party software is involved, then have it right on your site under the product downloads section with instructions. I'm sure your company doesn't want to get tech support calls all day on this stuff, so make sure the tools we need are right there. I'm not sure I would consider trying one of these again in the future. Perhaps in a more controlled environment at some point at the office. They really are nice looking and feature packed. But, it definitely was a much different experience than installing the Control4 DSC exterior door stations.
  9. Chowmain is proud to announce that they have integrated the Fermax N-City range of SIP Doorstations into the Control4 Home Automation system. This audio/video SIP integration allows Fermax N-City Doorstations to talk directly to a Control4 system on any intercom enabled Control4 touchscreen. The touchscreen can trigger door or gate locks/strikes that are connected to the N-City Doorstation whilst on a call from the doorstation or from the security/locks section of the interface. Users can also view the camera whilst not on a call to monitor the outside of their home. This driver is provided for free and can be obtained from Fermax Australia. For more information please visit www.fermaxaus.com.au Fermax Control4 Brochure
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