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Remote stuck on waiting for network.


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10 replies to this topic

#1 cocovancouver

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Posted 12 November 2012 - 01:40 PM

Remote stuck on waiting for network. Can anyone please help? Thx!

#2 Ryanjackson

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Posted 12 November 2012 - 02:58 PM

Try pulling the batteries. Then press the red 4 button 4 times when it comes back up after re-installing the batteries.

Ryan

Edited by Ryanjackson, 12 November 2012 - 02:58 PM.


#3 cocovancouver

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Posted 13 November 2012 - 10:50 AM

Thank you for your help. I tried that, it said scanning, then went back to "waiting for network".

#4 pentium77

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Posted 13 November 2012 - 12:22 PM

I've had it happen pretty rare but you may want to reconnect it to the mesh. If you don't have ComposerPro or remote assistance from dealer that'll be a problem though.

Just tried Step 1 with my SR250 and it did not require reconnecting to mesh so you won't need Cpro or dealer. Use Step 2 if Step 1 doesn't work however it will require reconnecting to mesh probably with dealer assistance unless you have Cpro.

Step 1: On the SR-250 press #, *, 1, 3, 4, 1, 3. This will remove the SR250 from the mesh and rejoin.

Step 2: Room Off, #, *, 1, 3, 4, 1, 3. This will remove the SR250 from the mesh completely and force you to readd it manually and identify it in Cpro.


Let me know what fixes it for you.

Edited by pentium77, 13 November 2012 - 12:23 PM.


#5 D.Adams

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Posted 13 November 2012 - 05:49 PM

Remote stuck on waiting for network. Can anyone please help? Thx!

Is this a used SR250 or SR250B

Ive got the feeling your remote is on embernet

#6 mccshark

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Posted 24 November 2012 - 08:42 PM

I have the same problem. I've tried all the steps above without any success. One interesting note, I can connect to my controller from my iPad w/ wifi. Perhaps the zigbee electronic component in my SR250 might have gone bad after 2 1/2 years. Does anyone know how much a replacement cost for the SR250? Anyone have any luck getting past the "Waiting for Network" by replacing the remote?

Thanks,

Kevin

#7 mccshark

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Posted 24 November 2012 - 09:21 PM

When I run run command 0, I get the following message that get's incremented by 1 every 3 or 4 seconds. I quit after about 15 minutes and gave up. Here's the message that flashes:

TEST Ch - FW00.00.08
P0000 L0000 BC 55404
EUI 000fff00004149be
No Network

#8 Cyknight

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Posted 25 November 2012 - 12:03 PM

Assuming the ZigBee mesh is up and running (ie you have other remotes or lights that work fine) Doing the above should work - provided you have access to composer pro. If room off, #,*,1,3,4,1,4 doesn't say "leaving network" and a subsequent 4x "control4" button doesn't say scanning, It's likely the remote. If it DOES say scanning then says offline you may want to look at the zigbee mesh
Vae Victis

#9 mccshark

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Posted 25 November 2012 - 08:33 PM

Thanks for the help Cyknight. The ZigBee mesh is up and running - I have a second remote that works. When I try: room off,#,*,1,3,4,1,4 - I get: "Scanning" and then a few seconds later I get "No Network Found". Pressing the red "Control4" button 4 times also returns "No Network Found". Is this likely because I don't have access to Composer Pro? Or perhaps the remote is bad from dropping too many times (I have 3 kids).

#10 Godzilla

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Posted 25 November 2012 - 09:18 PM

you will need composer pro to ID

#11 Cyknight

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Posted 25 November 2012 - 11:12 PM

The remotes tend to take quite a beating, and it does sound that at this point the remote has completely left the mesh (or pressing C4 button 4 times shouldn't start a scan.
In this case, even if already ID'd in the system, ZigbeePro needs to be "opened" to allow the remote to join - which requires ComposerPro
Vae Victis




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