Upgrade to 2.5 stalled for 12 hours??

[yellowdog]

Hey - I'm updating a really big project from 2.3 to 2.5 and it seems to be hung. The main controller (director), an HC800 went off line 15 hours ago and has not come back. The other controllers all went off line for a short time and came back. I can't ping the HC800. I can't connect to it with director. The other controllers may or maynot have updated, I can't tell since I can't get into them without a director running. Well, perhaps if I know how to start director on a different controller via telnet... but in any case, the HC800 is flashing the link and Data lights on the front panel and the ethernet port is active. It just does not respond to pings as if the IP stack is not up.

Should I reboot it? Or is it still updating? When do I decide it is hung and reboot?

Any ideas?

Thanks!

[Cyknight]

I'd say 15 hours is past due for a reboot - I fear you'll find it failed and needs to be restored however - hope you have a back-up.

[yellowdog]

I rebooted and it appears it upgraded to 2.5. None of the other 15 or so controllers upgraded though. I guess the update will restart.

thanks for the reply!

...yellowdog

[negativesir]

I had a similar issue. I was able to connect using System Manager. Then I had to manually turn on the director service and a few other services as well.

[Cyknight]

Yes, this has been reported on rare occasions, the update of the main completes correctly, but for some reason director does not get enabled again (it gets disabled on purpose for the update).