webhouse Posted August 7, 2013 Share Posted August 7, 2013 Finally doing my first install. I have a central wiring closet that has my internet wireless, concord4 alarm system and control4 gear in a rack. Issue I am having is no devices but the HC-800 controller (Zigbee is running) will identify to ComposerPro 2.4. I realize there could be some interference issues with all the wireless so close but I have a wireless outlet module plugged in right next to the HC-800 and it won't identify either. Any thoughts?Thanks for any assistance,Dan Link to comment Share on other sites More sharing options...
Matt Posted August 8, 2013 Share Posted August 8, 2013 Are you a dealer? Have you gone through the control4 training? Sounds like two things; the device isn't updated or you didn't go through the proper identification process on the HC-800. Your zigbee will not identify until you properly configure the mesh. Matt Link to comment Share on other sites More sharing options...
abeasst Posted August 8, 2013 Share Posted August 8, 2013 Have you made all devices leave previous mesh before trying to identify? Link to comment Share on other sites More sharing options...
neil12011 Posted August 8, 2013 Share Posted August 8, 2013 Are you a dealer? Have you gone through the control4 training? Sounds like two things; the device isn't updated or you didn't go through the proper identification process on the HC-800. Your zigbee will not identify until you properly configure the mesh. MattIf you are dealer then there is a wealth of knowledge available to you through dealer support. Link to comment Share on other sites More sharing options...
CFUG Posted August 8, 2013 Share Posted August 8, 2013 ^^Yeah, that's more like it. Other 11 posts relate to scrounging. Are dealers bottom-feeding these days? Link to comment Share on other sites More sharing options...
webhouse Posted August 9, 2013 Author Share Posted August 9, 2013 No I am not and have not. Thanks for the information. Link to comment Share on other sites More sharing options...
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