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No devices identifying with HC-800 and ComposerPro


webhouse

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Finally doing my first install. I have a central wiring closet that has my internet wireless, concord4 alarm system and control4 gear in a rack. Issue I am having is no devices but the HC-800 controller (Zigbee is running) will identify to ComposerPro 2.4. I realize there could be some interference issues with all the wireless so close but I have a wireless outlet module plugged in right next to the HC-800 and it won't identify either. Any thoughts?

Thanks for any assistance,

Dan

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Are you a dealer? Have you gone through the control4 training?

Sounds like two things; the device isn't updated or you didn't go through the proper identification process on the HC-800.

Your zigbee will not identify until you properly configure the mesh.

Matt

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Are you a dealer? Have you gone through the control4 training?

Sounds like two things; the device isn't updated or you didn't go through the proper identification process on the HC-800.

Your zigbee will not identify until you properly configure the mesh.

Matt

If you are dealer then there is a wealth of knowledge available to you through dealer support.

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