sdmat Posted March 5, 2014 Share Posted March 5, 2014 I am able to sign into Control4 site and can access from 4sight, but one of my mac's won't connect. It asks for the email and password used to log into control4, but then it just says "Connecting to the Director" and nothing happens. Tried restarting computer, deleting and reinstalling the application and Adobe AIR. Any other thoughts? Scott Link to comment Share on other sites More sharing options...
Den Posted March 6, 2014 Share Posted March 6, 2014 The same problem. Firewall and UAC disabled. OS Windows 7 32-bit. Link to comment Share on other sites More sharing options...
peckbd Posted March 15, 2014 Share Posted March 15, 2014 I am new to C4 and I am having the exact same problem when I downloaded MyHomePC Link to comment Share on other sites More sharing options...
pstuart Posted March 15, 2014 Share Posted March 15, 2014 Make sure your clock is set to right time as your project is Link to comment Share on other sites More sharing options...
jbing1982 Posted March 15, 2014 Share Posted March 15, 2014 There's currently a problem with MyHome. This was posted in a different thread by ericsales... Appears to be a bug because I found an odd workaround. To get it to work the first time, I performed these steps: Manually edited the config.xml and input the director IP Loaded MyHomePC It prompted me to input my control4.com credentials and I input the new password in Advanced Security (also confirmed Use SSL was checked) I let it sit there for a few minutes while it hung on connecting to the director. I turned off SSL, after which the "Connecting. Press and hold for configuration" screen popped up Next, I turned SSL back on and it prompted me to enter the password in a flash gui (just like I did with my touchscreens) After entering the password, the project loaded.After doing this, I closed MyHomePC and reopened it to see if it saved the connection information. It prompted me with the screen to name the system, enter credentials (just like a new install). Instead of going through that again, I simply turned SSL off, turned it back on and it connects (it didn't ask for the password this time). It's an annoying work around but at least I can get it to load. Strange that it's saving the password I entered through the flash gui, but there's no system account saved anywhere... Link to comment Share on other sites More sharing options...
msgreenf Posted March 15, 2014 Share Posted March 15, 2014 c4 released a patched version, but it was causing other problems so they had to pull it back. There will be a new version next week. Link to comment Share on other sites More sharing options...
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