roger Posted October 22, 2014 Share Posted October 22, 2014 Hi there, Does anyone know what it means when one keypad is flashing all green? All the other keypads are fine except for one. I tried rebooting it, no change, still all flashing green, strange... Roger Link to comment Share on other sites More sharing options...
ILoveC4 Posted October 22, 2014 Share Posted October 22, 2014 Sounds like it's showing ZigBee signal strength for some reason. Link to comment Share on other sites More sharing options...
Cyknight Posted October 22, 2014 Share Posted October 22, 2014 What sort of flash? If a steady on/off on both that tends to mean it's showing signal strength as mentioned, rebooting the main controller generally stops this.If its off but flashes a short green 'pulse' on both that normally indicates it's in mine-app (update) mode but disconnected from the ZigBee mesh.Other forms of flashing generally aren't a good sign. Would help if we knew what type of keypad (old/new mainly) Link to comment Share on other sites More sharing options...
roger Posted October 22, 2014 Author Share Posted October 22, 2014 It's a 7 button keypad, and they are all flashing green in a quick pulse way, I tried rebooting the keypad, still the same, rebooted controllers, still the same...it's identified in the system too.When i reboot the keypad with 15 taps, it momentarily rejoins the system and all the correct button colours show up, but after about 10 seconds they all start pulsing green again...very strange Link to comment Share on other sites More sharing options...
Cyknight Posted October 22, 2014 Share Posted October 22, 2014 Identified is not the same as joined to mesh. Press and hold the bottom button and report what happens Link to comment Share on other sites More sharing options...
roger Posted October 23, 2014 Author Share Posted October 23, 2014 Still no change unfortunately... Link to comment Share on other sites More sharing options...
Cyknight Posted October 23, 2014 Share Posted October 23, 2014 No change but did it DO anything - ie did it start blinking yellow then red? Link to comment Share on other sites More sharing options...
roger Posted October 23, 2014 Author Share Posted October 23, 2014 When I press and hold the bottom most button, nothing happens, all still blink green.I also tried the 13-4-13 button tap sequence, and they all went back to solid green. I re-identified it, and again it momentarily goes back to normal before flashing green again.... Link to comment Share on other sites More sharing options...
Cyknight Posted October 23, 2014 Share Posted October 23, 2014 It sounds almost like it's constantly getting stuck in a failed update stage.You may have to either write it off or get a dealer on-site to check further/rma it. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.