Jump to content
C4 Forums | Control4

Troubleshooting NX-587E Virtual Module


Recommended Posts

I've been trying to get this thing to work for a while now. My remote dealer says that he's binded it to the GE Alarm system I have, but I can't do anything with it. I have four zones in my house, but I don't see anything in the navigator or Composer HE. I've done the programming on the GE Module itself that I need to do. Nothing is showing up. 

 

Can someone who has this setup properly put some screenshots up here of what it looks like in a zone when its in Navigator, also some shots of what it looks like on Composer HE? I am hoping that might help. I am looking at a very steep price just to have a "local"  dealer drive out and take a look with no promise to get it set up. 

Link to comment
Share on other sites


OK - pulled the power and back up power. Let it sit to discharge fully, restarted all services including C4 and I am still seeing nada. 

 

I am getting a definite pattern of blinking on the device itself. It's talking or trying to talk. A much different pattern than when I first connected it before doing any programming a year ago. I have it connected to IR port 1 on my HC-250. 

 

I am still seeking out the screenshots if anyone has any. 

 

My C4 project will never be done, but getting this thing to work has been like a driving force in my hobby life (what little there is of it) for the past year. Each time I demo the system to friends this piece is always missing and I am at a loss...

Link to comment
Share on other sites

My dealer had a breakthrough today when he loaded a new driver. Finally C4 finally started talking to the security system. However, he is reading some odd error items in the log and he thinks its preventing him from setting up zones and items in the zones -- any ideas on the log below? Specifically "Refresh Timer Called... Requesting display status and notifications on..."

 

Refresh Timer Called... Requesting display status and notifications on...

ProcessMessage: [ZN003Fttballb]

Zone Status [3]: Fault: F Tamper: t Trouble: t

Zone 3 Opened.

ProcessMessage: [bZ7]

ProcessMessage: [bZ0]

ProcessMessage: [ZN003fttballb]

Zone Status [3]: Fault: f Tamper: t Trouble: t

Zone 3 Closed.

Refresh Timer Called... Requesting display status and notifications on...

Refresh Timer Called... Requesting display status and notifications on...

ProcessMessage: [bZ7]

ProcessMessage: [ZN003Fttballb]

Zone Status [3]: Fault: F Tamper: t Trouble: t

Zone 3 Opened.

ProcessMessage: [bZ0]

ProcessMessage: [ZN003fttballb]

Zone Status [3]: Fault: f Tamper: t Trouble: t

Zone 3 Closed.

ProcessMessage: [ZN002Fttballb]

Zone Status [2]: Fault: F Tamper: t Trouble: t

Zone 2 Opened.

ProcessMessage: [ZN002fttballb]

Zone Status [2]: Fault: f Tamper: t Trouble: t

Zone 2 Closed.

ProcessMessage: [ZN002Fttballb]

Zone Status [2]: Fault: F Tamper: t Trouble: t

Zone 2 Opened.

ProcessMessage: [ZN002fttballb]

Zone Status [2]: Fault: f Tamper: t Trouble: t

Zone 2 Closed.

ProcessMessage: [ZN002Fttballb]

Zone Status [2]: Fault: F Tamper: t Trouble: t

Zone 2 Opened.

ProcessMessage: [ZN002fttballb]

Zone Status [2]: Fault: f Tamper: t Trouble: t

Zone 2 Closed.

ProcessMessage: [ZN002Fttballb]

Zone Status [2]: Fault: F Tamper: t Trouble: t

Zone 2 Opened.

ProcessMessage: [ZN002fttballb]

Zone Status [2]: Fault: f Tamper: t Trouble: t

Zone 2 Closed.

ProcessMessage: [ZN002Fttballb]

Zone Status [2]: Fault: F Tamper: t Trouble: t

Zone 2 Opened.

ProcessMessage: [ZN002fttballb]

Zone Status [2]: Fault: f Tamper: t Trouble: t

Zone 2 Closed.

ProcessMessage: [ZN002Fttballb]

Zone Status [2]: Fault: F Tamper: t Trouble: t

Zone 2 Opened.

ProcessMessage: [ZN002Fttballb]

ProcessMessage: [ZN002fttballb]

Zone Status [2]: Fault: f Tamper: t Trouble: t

Zone 2 Closed.

Zone Status [2]: Fault: F Tamper: t Trouble: t

Zone 2 Opened.

ProcessMessage: [ZN002fttballb]

Zone Status [2]: Fault: f Tamper: t Trouble: t

Zone 2 Closed.

ProcessMessage: [ZN005Fttballb]

Zone Status [5]: Fault: F Tamper: t Trouble: t

Zone 5 Opened.

ProcessMessage: [bZ7]

ProcessMessage: [bZ0]

Refresh Timer Called... Requesting display status and notifications on...

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.