drmark12pa Posted December 3, 2014 Share Posted December 3, 2014 I'm suddenly having trouble with my 2.5.3 ComposerHE not connecting remotely to my system. I've not had this same issue before but the log in screen is stuck on the "CONNECTING TO...... Verifying account, Usename, and Password".I have full internet access to everything else so it's not an internet connection issue and have had no problems connecting before...Any ideas? Link to comment Share on other sites More sharing options...
ILoveC4 Posted December 3, 2014 Share Posted December 3, 2014 Is your 4sight subscription active? Link to comment Share on other sites More sharing options...
drmark12pa Posted December 3, 2014 Author Share Posted December 3, 2014 Yes, 4sight is active, I literally just sent myself a text and logged into MyHome on my Android phone Link to comment Share on other sites More sharing options...
cdepaola Posted December 3, 2014 Share Posted December 3, 2014 Is it being blocked by an antivirus or firewall? Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
drmark12pa Posted December 4, 2014 Author Share Posted December 4, 2014 Is it being blocked by an antivirus or firewall?Sent from my iPhone using TapatalkTurned off all antivirus programs on my laptop and still nothing...Composer just sits there , "Verifying account, username, and password"Control4 needs to have some better customer service... this is ridiculous to pay thousands of dollars and rely on some dealer who "hopefully" gets back to you in 2 weeks. Link to comment Share on other sites More sharing options...
cdepaola Posted December 4, 2014 Share Posted December 4, 2014 Is this from any location? I can't connect from my work location and it exhibits the same symptoms. The reason is our VPN settings and hardware firewall Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Bailey2345 Posted December 4, 2014 Share Posted December 4, 2014 Wonder if the network adapter needs reinstalling.I have had something like this due to another piece of software installing the same type of tap adapter. Reinstall composer, this should reinstall the adapter. Link to comment Share on other sites More sharing options...
drmark12pa Posted December 5, 2014 Author Share Posted December 5, 2014 Uninstalled, reinstalled and that did the trick.... I should have done that from the start but had it working late last week.... Thanks! Link to comment Share on other sites More sharing options...
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