Confused Posted April 18, 2015 Share Posted April 18, 2015 Ok here is the problem. The Control 4 remote and the Control 4 app on my iPad and computer will not turn on or off the TV.I can manually turn the TV on by the button on the side of the TV and then the Control 4 remote and app will control the TV but it won’t turn it on or off. I also can’t access any music or DVD, xbox etc.Any ideas?? Is there something I can reboot? It was working perfectly fine this morning and then all of a sudden it stopped working this afternoon.Any help would be greatly appreciated. It is going to be a long weekend. Link to comment Share on other sites More sharing options...
msgreenf Posted April 18, 2015 Share Posted April 18, 2015 You can try rebooting the controller at the tv. If you have one. Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
Cyknight Posted April 18, 2015 Share Posted April 18, 2015 If IR controlled, check the location of the IR bud on the TV. Link to comment Share on other sites More sharing options...
Matt Posted April 18, 2015 Share Posted April 18, 2015 What's your customer.control4.com account name and the TV/Room which is having the problem?Matt Link to comment Share on other sites More sharing options...
Confused Posted April 18, 2015 Author Share Posted April 18, 2015 All 5 TVs are having this problem. The controllers are in a rack in the basement. The TVs are IR controlled and the buds have not moved. The IR buds still control the chanels and the volume once I manually turn the tv on but I can't turn the TVs on or off and The music does not work. I can select Sonos, music services etc, it even shows the song that should be playing but nothing happens. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.