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Director Service won't start


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I have a small system that I maintain remotely for a customer over a VPN.

 

The customer has been reporting some issues with the iPad app not connecting to the director.

 

Ive SSH'd into the HC-800 which should be running director.

 

running 'sys man status' indeed confirms that the director is not running.

 

but using any of the options to restart it I'm still not getting it back up:

 

for e.g. killall director runs but no result

 

sys man director enable   - returns an error

 

Equally it comes up the same after reboot.

 

I've checked the other two controllers and they are not running director.

 

System is:

 

HC-800

HC-250

HC-250

 

2 x SR-250

1 x Ipad app

 

version is 2.5.3

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I used system manager to connect to the box over IP and this restarted director.

 

Not sure why it stopped. It would be great to find out why from logs if this was possible.

 

And would be great to find an official document with SSH commands for the control4 busy box?

 

Neil

 

 

Neil

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