digitaltrader Posted September 15, 2016 Share Posted September 15, 2016 Ok, so I had my dealer update me to 2.9 and I added the Control4 skill to my Alexa app and then clicked to authenticate my Control4 4sight account. That seemed to work. I then tried to detect devices and Alexa tells me no devices were discovered (I have about a hundred lighting loads). I then logged into my personal 4sight account and under the Alexa tab it shows no available devices as well. Any suggestions on what to try next? I've already tried disabling and re-enabling the ALexa skill without success. Link to comment Share on other sites More sharing options...
South Africa C4 user Posted September 15, 2016 Share Posted September 15, 2016 I had the same problem but running device discovery again 5 minutes later worked... Link to comment Share on other sites More sharing options...
msgreenf Posted September 15, 2016 Share Posted September 15, 2016 I had to delete my wemos from alexa. Then discovery worked fine Sent from my Pixel C using Tapatalk Link to comment Share on other sites More sharing options...
turls Posted September 15, 2016 Share Posted September 15, 2016 Same issue here. I couldn't even add the Voice Scene driver until I rebooted the Director. But I don't think you even have to have that driver for Alexa to be able to discover devices. I have the skill and it linked to my account successfully. But no devices are discovered. Link to comment Share on other sites More sharing options...
turls Posted September 15, 2016 Share Posted September 15, 2016 7 hours ago, digitaltrader said: I then logged into my personal 4sight account and under the Alexa tab it shows no available devices as well. I do have what seems to be all devices listed in My Control4. But Alexa still shows no devices discovered. I'm forcing discovery from the Alexa iOS app. I have power cycled the Echo as well. EDIT: finally kicked in, but it was at least 15 minutes since I had rebooted the Echo and much longer than that since I had restarted Director. I'm thinking maybe the instructions need to be tweaked for real world examples, but in my case I don't know what was causing the delay. It found 104 devices. I'll be interested to see if it detects more when I run a discovery later. Link to comment Share on other sites More sharing options...
digitaltrader Posted September 15, 2016 Author Share Posted September 15, 2016 I've tried it all, multiple reboots, multiple Alexa reboots etc. The devices finally showed up on 4sight but still wont be discovered via Alexa. Link to comment Share on other sites More sharing options...
msgreenf Posted September 15, 2016 Share Posted September 15, 2016 2 minutes ago, digitaltrader said: I've tried it all, multiple reboots, multiple Alexa reboots etc. The devices finally showed up on 4sight but still wont be discovered via Alexa. i would recommend deleting all learned devices on Alexa app. Link to comment Share on other sites More sharing options...
digitaltrader Posted September 15, 2016 Author Share Posted September 15, 2016 I dont have any learned devices as of yet Link to comment Share on other sites More sharing options...
msgreenf Posted September 15, 2016 Share Posted September 15, 2016 Just now, digitaltrader said: I dont have any learned devices as of yet darn, that's what it took to get it working for me. Are you running a discovery from an echo or dot? not from app? Link to comment Share on other sites More sharing options...
msgreenf Posted September 15, 2016 Share Posted September 15, 2016 1 minute ago, digitaltrader said: I dont have any learned devices as of yet and you are in the USA? Link to comment Share on other sites More sharing options...
digitaltrader Posted September 15, 2016 Author Share Posted September 15, 2016 I'm in the USA, and have 3 dots and 2 regular echos. I unplugged all but one of the main echos and have tried to discover via the mobile app, the web app, and the echo itself. No luck. Link to comment Share on other sites More sharing options...
South Africa C4 user Posted September 15, 2016 Share Posted September 15, 2016 I have been adding and removing devices successfully for the last couple of hours. However, discovery only works every second or third time for me... Link to comment Share on other sites More sharing options...
turls Posted September 15, 2016 Share Posted September 15, 2016 I've now added scenes more than 2 hours ago that will not detect on device discovery. Link to comment Share on other sites More sharing options...
msgreenf Posted September 15, 2016 Share Posted September 15, 2016 41 minutes ago, turls said: I've now added scenes more than 2 hours ago that will not detect on device discovery. just got a recommendation to go to the customer.control4.com portal and save the changes there and then retry discovery. Link to comment Share on other sites More sharing options...
thegreatheed Posted September 15, 2016 Share Posted September 15, 2016 also, make sure the project is not stuck in an updating state. if the project is updating, no device discovery will happen. Link to comment Share on other sites More sharing options...
kajphotos Posted September 15, 2016 Share Posted September 15, 2016 1 hour ago, THawes said: I noticed that connecting remotely was a bit quicker as well. Can't complain about that! Absolutely not ?? Link to comment Share on other sites More sharing options...
turls Posted September 15, 2016 Share Posted September 15, 2016 53 minutes ago, msgreenf said: just got a recommendation to go to the customer.control4.com portal and save the changes there and then retry discovery. 45 minutes ago, thegreatheed said: also, make sure the project is not stuck in an updating state. if the project is updating, no device discovery will happen. Neither of those...but it is good to know you have to save on customer.control4.com even for scenes. Link to comment Share on other sites More sharing options...
digitaltrader Posted September 15, 2016 Author Share Posted September 15, 2016 I had my dealer check...no updates pending I logged back into 4sight and made sure I clicked save. Still no devices discovered. Anyone from control4 corporate want to chime in? Link to comment Share on other sites More sharing options...
thegreatheed Posted September 15, 2016 Share Posted September 15, 2016 on the dealer forums, someone said he got a project to work by editing one device name in the control4 account, hitting save, then telling Alexa to discover with his echo. Link to comment Share on other sites More sharing options...
digitaltrader Posted September 16, 2016 Author Share Posted September 16, 2016 3 hours ago, thegreatheed said: on the dealer forums, someone said he got a project to work by editing one device name in the control4 account, hitting save, then telling Alexa to discover with his echo. That got it working Link to comment Share on other sites More sharing options...
digitaltrader Posted February 4, 2017 Author Share Posted February 4, 2017 I am still having this problem and cannot get new devices to discover reliably. I upgraded to 2.9.1 and it rediscovered after the upgrade but after adding new scenes it fails. I have tried renaming lights, deleting the skill, rebooting the controller etc. I cannot figure out why sometimes I get a connection and most times I do not. Any suggestions? Link to comment Share on other sites More sharing options...
South Africa C4 user Posted February 4, 2017 Share Posted February 4, 2017 Me too... this and (sometimes) long delays in the device responding as well as incorrect feedback to Alexa makes this driver disappointing. It has the potential to be incredible and be the best Alexa driver by a long shot (as so much gets set up automatically) but is not yet there due to the bugs... Maybe in 3.0? Link to comment Share on other sites More sharing options...
digitaltrader Posted February 4, 2017 Author Share Posted February 4, 2017 I'd love to hear from any dealers that have run into this as well. Link to comment Share on other sites More sharing options...
ZOman Posted June 23, 2017 Share Posted June 23, 2017 Hi, Is there any update on this issue, I initially couldn't even log in remotely even though I had 4sight. Suddenly about a month after purchasing the license I could log in, I immediately tried Alexa and got all devices detected and everything worked well for 2 days. Now my devices show up on the Alexa tab In my control4 but when I ask Alexa to discover only see hue lights any update on this driver & skill? thanks Link to comment Share on other sites More sharing options...
lippavisual Posted June 23, 2017 Share Posted June 23, 2017 There have been some ongoing maintenance issues with 4 Sight, which includes Alexa skills. Tech support has been working and monitoring the problems. I believe everything should be working as expected now, at least when I checked the other day. Link to comment Share on other sites More sharing options...
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