wappinghigh 251 Report post Posted October 9, 2016 I have an announcement file currently playing via Sonos. It is a doorbell sound. The file sits on my project/ ? where I have no idea. it is labelled doorbell.mp3 and currently the logic is when door bell press is released announcement file doorbell.mp3 at volume 80 on Garage>Garage Announce Sonos It is the only use I now have for Sonos and I want to move the playback of that file direct from C4>Matrix and out to all my matrix zones I've been scratching around looking for that file... how do I do this? LOL! Share this post Link to post Share on other sites
msgreenf 1,349 Report post Posted October 9, 2016 Via the announcement agent Sent from my Nexus 5X using Tapatalk Share this post Link to post Share on other sites
alanchow 884 Report post Posted October 9, 2016 Note that the Control4 announcement agent has a delay in playback of announcements. As such you will not get the same speedy response as Control4. Just wanted to warn you before you start ranting about it Share this post Link to post Share on other sites
wappinghigh 251 Report post Posted October 10, 2016 6 minutes ago, alanchow said: Note that the Control4 announcement agent has a delay in playback of announcements. As such you will not get the same speedy response as Control4. Just wanted to warn you before you start ranting about it LOL. I don't rant Alan. I simply find, then test the limits and question.... any faster with your announcement driver Alan? Will that play an MP3 file like this? Share this post Link to post Share on other sites
wappinghigh 251 Report post Posted October 10, 2016 24 minutes ago, msgreenf said: Via the announcement agent Sent from my Nexus 5X using Tapatalk What announcement agent? I only have an old Recluse TTS one on my project... that isn't any use to me anymore.. (they no longer support it).. Share this post Link to post Share on other sites
msgreenf 1,349 Report post Posted October 10, 2016 It's an agent Not a driver. Go to the agents area. If you don't see it click add. Select it from the list and add it Sent from my Nexus 5X using Tapatalk Share this post Link to post Share on other sites
wappinghigh 251 Report post Posted October 10, 2016 2 minutes ago, msgreenf said: It's an agent Not a driver. Go to the agents area. If you don't see it click add. Select it from the list and add it Sent from my Nexus 5X using Tapatalk sure.. what "list"?.. I added my own.. but it wants a wav file.. My doorbell file is mp3... in any case I don't have the faintest clue where the file is... Share this post Link to post Share on other sites
msgreenf 1,349 Report post Posted October 10, 2016 Are you looking at the agent section? You will see announcements on the top left. Select. It and then you will see the list of files Sent from my Nexus 5X using Tapatalk Share this post Link to post Share on other sites
wappinghigh 251 Report post Posted October 10, 2016 So the control4 announcement agent only supports wav files? That's fine.. I can get another one... what cool wav files do ya'll use.. there a library of them around somewhere? Share this post Link to post Share on other sites
Cyknight 2,089 Report post Posted October 10, 2016 4 hours ago, wappinghigh said: there a library of them around somewhere? I've heard of this place called the "internet" - it's supposed to have all kinds of neat things. And yes wav files only on the native announcements. 1 wappinghigh reacted to this Share this post Link to post Share on other sites
alanchow 884 Report post Posted October 10, 2016 I use audacity for all my audio conversion / editing. Good free program. https://sourceforge.net/projects/audacity/ 2 vstar and bigWeld33 reacted to this Share this post Link to post Share on other sites
wappinghigh 251 Report post Posted October 10, 2016 Thanks Alan. (lol CY)..... Rockon C4 .... with Denon Heos... Sent from my iPhone using Tapatalk Share this post Link to post Share on other sites
JMcNaught427 1 Report post Posted October 12, 2016 OK, I must have goofed. Using Composer HE 2.8.2: When I create an announcement in Agents, select Play Audio File(.wav), select Add, and select a valid file from the HDD, . I get an error message "A specified logon session does not exist. It may already have been terminated." And the wav file is not loaded. Any idea what I'm doing in correctly? Or is ComposerPro required for this? Share this post Link to post Share on other sites
d1amund 111 Report post Posted October 12, 2016 OK, I must have goofed. Using Composer HE 2.8.2: When I create an announcement in Agents, select Play Audio File(.wav), select Add, and select a valid file from the HDD, . I get an error message "A specified logon session does not exist. It may already have been terminated." And the wav file is not loaded. Any idea what I'm doing in correctly? Or is ComposerPro required for this? Do this and report back: Click the Windows Start Menu on the lower left of the screen. Type Homegroup, then click on the Homegroup setting for Control Panel Click Change Network Location. Click Discoverable Yes. Right-click the wired or wireless network icon that you are using in the System Tray, then click Open Network and Sharing Center. Verify network shows as Private network. If it isn't, set to Private. Restart Composer. Check announcement agent. Share this post Link to post Share on other sites
StroTek LLC 131 Report post Posted October 12, 2016 11 hours ago, d1amund said: Do this and report back: Click the Windows Start Menu on the lower left of the screen. Type Homegroup, then click on the Homegroup setting for Control Panel Click Change Network Location. Click Discoverable Yes. Right-click the wired or wireless network icon that you are using in the System Tray, then click Open Network and Sharing Center. Verify network shows as Private network. If it isn't, set to Private. Restart Composer. Check announcement agent. I have this same issue on one of my pc's.. your fix unfortunately didnt work for me, as ALL these options were already set that way Share this post Link to post Share on other sites
d1amund 111 Report post Posted October 13, 2016 I have this same issue on one of my pc's.. your fix unfortunately didnt work for me, as ALL these options were already set that way OS version of project and Windows? PC, or Mac running virtual machine? Share this post Link to post Share on other sites
StroTek LLC 131 Report post Posted October 13, 2016 Composer 2.9.0, Build 525556-res Director version: 2.9.0.528365-res Oct 4 2016 01:20:46 Windows 10 build 14942 No VM or anything.. and its just this one PC.. we have another surface, thats setup 100% the same, and it works there Share this post Link to post Share on other sites
d1amund 111 Report post Posted October 13, 2016 Composer 2.9.0, Build 525556-res Director version: 2.9.0.528365-res Oct 4 2016 01:20:46 Windows 10 build 14942 No VM or anything.. and its just this one PC.. we have another surface, thats setup 100% the same, and it works there Interesting. That may be worth digging into further. The steps I posted above have successfully resolved that issue on several PCs. Have you called into Tech Support? Share this post Link to post Share on other sites
StroTek LLC 131 Report post Posted October 13, 2016 yep.. and they referred me to that exact KB you quoted.. I think its a bug in windows 10 on this insider build.. As long as I have another PC I can go to for the rare times I need to upload a file I guess its fine.. One day when I have a few hours, I will re-image this PC and hopefully fix it 1 msgreenf reacted to this Share this post Link to post Share on other sites
angusm 1 Report post Posted October 19, 2016 On 10/10/2016 at 0:57 AM, alanchow said: Note that the Control4 announcement agent has a delay in playback of announcements. As such you will not get the same speedy response as Control4. Just wanted to warn you before you start ranting about it Alan are you suggesting a way this can be done more quickly? We have a number of clients that have asked about this. Share this post Link to post Share on other sites
alanchow 884 Report post Posted October 20, 2016 4 hours ago, angusm said: Alan are you suggesting a way this can be done more quickly? We have a number of clients that have asked about this. You will need to use 3rd party hardware/software like Sonos or Kodi. Share this post Link to post Share on other sites
angusm 1 Report post Posted October 22, 2016 On 20/10/2016 at 2:12 AM, alanchow said: You will need to use 3rd party hardware/software like Sonos or Kodi. Ok will test using Sonos. I did think that would also help with the volume ramp issue you get when going through the matrix. Share this post Link to post Share on other sites
jeffatwork 0 Report post Posted December 6, 2016 I had the same problem and found a solution. I have a 64-bit Windows 10 surface pro. Go to "media streaming options", name your library and check "allowed". Hope it works for you as it did for me. Share this post Link to post Share on other sites
d1amund 111 Report post Posted December 6, 2016 I had the same problem and found a solution. I have a 64-bit Windows 10 surface pro. Go to "media streaming options", name your library and check "allowed". Hope it works for you as it did for me. Jeff are you saying this helped resolve the "A specified logon session does not exist..." issue for you? Share this post Link to post Share on other sites
jeffatwork 0 Report post Posted December 16, 2016 On 12/5/2016 at 11:56 PM, d1amund said: Jeff are you saying this helped resolve the "A specified logon session does not exist..." issue for you? Yes ... this solved it Share this post Link to post Share on other sites