ejn1 Posted November 3, 2016 Share Posted November 3, 2016 Hi all, I've just installed a DSC NEO alarm panel and I have added the TL280 internet communicator and the C4 driver. I followed the c4 instructions to the letter and the alarm setup seemed to go fine and then added the alarm credentials to the driver in composer HE. For some reason, i cannot get C4 to see the alarm. I have a clear IP address for the DSC that I can ping just fine. Appreciate if anyone has any words of wisdom or tricks to make this driver work. Thanks! Quote Link to comment Share on other sites More sharing options...
d1amund Posted November 3, 2016 Share Posted November 3, 2016 What version is your TL-280? Version is located on the label. Quote Link to comment Share on other sites More sharing options...
ejn1 Posted November 4, 2016 Author Share Posted November 4, 2016 I can go look but I have the latest version i know as I had to use updated subsections versus what was in the C4 instructions... I found this out by calling DSC and they said i have the latest version of the card. Quote Link to comment Share on other sites More sharing options...
ejn1 Posted November 5, 2016 Author Share Posted November 5, 2016 My TL280 card is version 5.01 Quote Link to comment Share on other sites More sharing options...
ejn1 Posted November 5, 2016 Author Share Posted November 5, 2016 I've got it to work now... The issue was I installed 2 new switches and patched together via SFP fiber and the alarm panel was on one switch and the other was on the other switch and they were not talking for some reason. WHen i moved to same switch it worked. Quote Link to comment Share on other sites More sharing options...
d1amund Posted November 5, 2016 Share Posted November 5, 2016 It may have been an issue with SFP sharing/defeating the associated switch port? Quote Link to comment Share on other sites More sharing options...
ejn1 Posted November 7, 2016 Author Share Posted November 7, 2016 It wasn't that as the Ubiquiti Edgeswitches dont share a port with the SFP port. I haven't investigated yet as I had several gremlins appear in my C4 system when I changed switches so for the time being i switched back to my TP-Link SG2424P switch. I really like the Ubiquiti switches so will try to learn more about their installation tweaks. The SFP port connection was live on the Ubiquiti switches and it did enable devices onto the network across the switches but for some reason, devices that needed to communicate with each couldn't be on different switches even though they were connected. Quote Link to comment Share on other sites More sharing options...
Shardik Posted November 18, 2016 Share Posted November 18, 2016 Does the communicator have to be by the panel? I'm thinking of getting one of these, but I don't have ethernet to my panel. Quote Link to comment Share on other sites More sharing options...
ejn1 Posted November 18, 2016 Author Share Posted November 18, 2016 i think there is an extension you can purchase to position it away from the panel. Shardik 1 Quote Link to comment Share on other sites More sharing options...
Shardik Posted November 19, 2016 Share Posted November 19, 2016 thanks Quote Link to comment Share on other sites More sharing options...
ejn1 Posted November 19, 2016 Author Share Posted November 19, 2016 Here it is... DSC PowerSeries NEO PCL422 Communicator Remote Mounting Module Ivan James 1 Quote Link to comment Share on other sites More sharing options...
Ivan James Posted November 19, 2016 Share Posted November 19, 2016 Great, thanks so much Quote Link to comment Share on other sites More sharing options...
Ivan James Posted November 19, 2016 Share Posted November 19, 2016 Which model Neo are you using ejn1, the HS2064? Quote Link to comment Share on other sites More sharing options...
ejn1 Posted November 23, 2016 Author Share Posted November 23, 2016 On 11/19/2016 at 5:38 PM, Ivan James said: Which model Neo are you using ejn1, the HS2064? Yes, i have the HS2064. Currently, i have about 11 hard wired zones so I added a DSC zone expander card to accommodate. For some reason, the Control4 GUI does not show the zones outside of the 8 on the board itself opening and closing. They work perfectly on the keypads and actually got pulled into C4 to show the zone labels but only the ones on zones 1-8 show opening and closing on the C4 gui. Its the only quirk i have found so far with the C4 driver. I tested everything known on the TL280 card and panel and it is all set up properly per DSC tech support. Its not a big deal as the critical functionality is working great with C4 but hopefully something that will be worked out in a next driver version. Ivan James 1 Quote Link to comment Share on other sites More sharing options...
Ivan James Posted November 23, 2016 Share Posted November 23, 2016 Great, thanks for the information. Quote Link to comment Share on other sites More sharing options...
andypaul Posted December 13, 2016 Share Posted December 13, 2016 Hi I have the new DSC TL-280e card Ver.5.01 with with a NEO PowerSeries HS2032 but just cannot link it up with my C4 system. Have programmed with the new TL-280e instructions including the updated subsections. Anything that you did differently ? The top of my DSC driver shows Version 1.0.038 what version do you have? Just stuck for days on Establishing Communication (this may take a few minutes) ... Have tried all options - power cycling the alarm, rebooting my EA-3 , deleting and re-installing the driver etc. Thanks in advance. Quote Link to comment Share on other sites More sharing options...
funnyfarm299 Posted December 14, 2016 Share Posted December 14, 2016 18 hours ago, andypaul said: Hi I have the new DSC TL-280e card Ver.5.01 with with a NEO PowerSeries HS2032 but just cannot link it up with my C4 system. Have programmed with the new TL-280e instructions including the updated subsections. Anything that you did differently ? The top of my DSC driver shows Version 1.0.038 what version do you have? Just stuck for days on Establishing Communication (this may take a few minutes) ... Have tried all options - power cycling the alarm, rebooting my EA-3 , deleting and re-installing the driver etc. Thanks in advance. 1.0.038 is current. Have your dealer check out KB article 1432. Quote Link to comment Share on other sites More sharing options...
StroTek LLC Posted December 14, 2016 Share Posted December 14, 2016 if you are using a DSC communicator v5.xx you will not get zones reporting above 8. DSC is releasing a firmware upgrade in the next several weeks ejn1 1 Quote Link to comment Share on other sites More sharing options...
ejn1 Posted December 16, 2016 Author Share Posted December 16, 2016 Great insight StroTek... I was wondering for ages why I couldnt get the zones after 1-8 to open and close on the C4 app... Now i know. Quote Link to comment Share on other sites More sharing options...
ejn1 Posted December 16, 2016 Author Share Posted December 16, 2016 On 12/13/2016 at 3:26 AM, andypaul said: Hi I have the new DSC TL-280e card Ver.5.01 with with a NEO PowerSeries HS2032 but just cannot link it up with my C4 system. Have programmed with the new TL-280e instructions including the updated subsections. Anything that you did differently ? The top of my DSC driver shows Version 1.0.038 what version do you have? Just stuck for days on Establishing Communication (this may take a few minutes) ... Have tried all options - power cycling the alarm, rebooting my EA-3 , deleting and re-installing the driver etc. Thanks in advance. Any luck yet? Did you set up the encrytion id and enter all of your installer and access codes into the driver? Quote Link to comment Share on other sites More sharing options...
andypaul Posted December 16, 2016 Share Posted December 16, 2016 Before I get beyond 8 zones I gotta get the integration going...... Quote Link to comment Share on other sites More sharing options...
ejn1 Posted December 16, 2016 Author Share Posted December 16, 2016 1 minute ago, andypaul said: Before I get beyond 8 zones I gotta get the integration going...... see my reply above Quote Link to comment Share on other sites More sharing options...
andypaul Posted December 16, 2016 Share Posted December 16, 2016 Thanks, done all of the above and more but no luck.... Quote Link to comment Share on other sites More sharing options...
ejn1 Posted December 16, 2016 Author Share Posted December 16, 2016 9 minutes ago, andypaul said: Thanks, done all of the above and more but no luck.... Can you see the TL280 on your network? Quote Link to comment Share on other sites More sharing options...
andypaul Posted December 16, 2016 Share Posted December 16, 2016 Yes I can... ping it and all The driver is just stuck on - Establishing Communication (this may take a few minutes) ... I wonder if the new TL-280e needs an updated driver? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.