Ziba Ji Posted May 25, 2017 Share Posted May 25, 2017 my account is still pending review Quote Link to comment Share on other sites More sharing options...
annex⁴ Posted May 25, 2017 Author Share Posted May 25, 2017 18 hours ago, Ziba Ji said: my account is still pending review If it has not been approved you would be emailed to confirm details on your dealership we cannot. Quote Link to comment Share on other sites More sharing options...
projekZERO Posted May 26, 2017 Share Posted May 26, 2017 I am running this driver in my project with three LG TVs. One TV is a 2016 model running WebOS 3.0 One TV is a 2015 model running WebOS 2.0 One TV is 2014 model running WebOS 1.4 (which was the "WebOS 2.0 light" version that some 2014 TVs were upgraded to) All TVs are connected via Ethernet. The WebOS 2.0 TV has been flawless. It does have the 30-40 second delay after start-up, but it works great after. The WebOS 3.0 TV has failed to power ON twice. I end up turning it ON with the remote and it seems to work fine afterwards with no issue (doesn't need to be paired again). It does seem to power on slower than the WebOS 2.0 TV. There is about a 3-4 second delay before you hear the initial click from the TV. This could be the TV and not the driver though. The WebOS 1.4 TV will power OFF and change volume (after 30-40 seconds), but will not power ON using the driver. We tried different settings but no luck so far. If I remember right, I think it will power ON once or maybe a couple times when you first pair it, but stops powering ON quickly after that. I can double check that as I am not 100% sure if it ever powered ON with the driver but my memory tells me it did a couple times. Also, changing volume within the C4 app doesn't always register in the APP. For example: Volume is set to 20, I tap volume down in the App. The TV will report volume at 19, but the C4 App still shows 20 (incorrectly). I tap volume down again and the TV reports 18 and the C4 App reports 18 as well. Sometimes when this happens, the C4 App will correct itself after a 5-10 seconds, but sometimes it never corrects itself until you change the volume again. Not a big deal, but not clean. Just my experience so far. Quote Link to comment Share on other sites More sharing options...
annex⁴ Posted May 26, 2017 Author Share Posted May 26, 2017 We don't support WebOS 1.X. Also, it sounds like your network is eating Wake On LAN packets which is why there's a delay when starting the WebOS 3.0 TV up. We haven't had anyone else report the issues you're experiencing with volume feedback, is this occuring on the WebOS 1.x or 2.x television? Shoot us an email and we can get your issues sorted. Quote Link to comment Share on other sites More sharing options...
projekZERO Posted May 26, 2017 Share Posted May 26, 2017 2 hours ago, annex⁴ said: We don't support WebOS 1.X. Also, it sounds like your network is eating Wake On LAN packets which is why there's a delay when starting the WebOS 3.0 TV up. We haven't had anyone else report the issues you're experiencing with volume feedback, is this occuring on the WebOS 1.x or 2.x television? I'm not worried about the WebOS 1.4 TV. That TV does not have Mobile TV ON, so it was never expected to power ON (but for some reason reason We use IR just to power it ON, and the driver for everything else. The driver works for everything else. What types of devices have you encountered that are eating WOL packets? I see other forum posts where people are having issues with volume feedback in the C4 App. Some report the volume is not even there at the top of the App. I noticed this as well, but it does appear after a while. The most important thing is I notice it doesn't report correctly on the App all the time or is slow to report correctly. The TVs volume changes instantly and always reports correctly, so it is just on the App. I'll double check which TVs it happens on, but I am going to assume only the V1.4 TV since the other two TVs run sound though the C4 matrix amp and not the TVs themselves. Quote Link to comment Share on other sites More sharing options...
Chosen Posted June 23, 2017 Share Posted June 23, 2017 On 5/26/2017 at 4:47 PM, projekZERO said: The WebOS 3.0 TV has failed to power ON twice. I end up turning it ON with the remote and it seems to work fine afterwards with no issue (doesn't need to be paired again). I encounter this issue any time I update the firmware on my network. Not sure if your issue could be related to something similar. Quote Link to comment Share on other sites More sharing options...
THEORY Posted June 23, 2017 Share Posted June 23, 2017 If the TV loses power it won't turn back on, the webserver in the TV doesn't start back up until powered on manually. Quote Link to comment Share on other sites More sharing options...
projekZERO Posted June 24, 2017 Share Posted June 24, 2017 20 hours ago, THEORY said: If the TV loses power it won't turn back on, the webserver in the TV doesn't start back up until powered on manually. This makes sense, and explains the issue of my Master bedroom. The other TVs never have the problem, even after power is removed. Still haven't figured out why the master bedroom TV takes 4 seconds to turn ON at times. Now I am having an issue with my Living room TV. It doesn't power on with C4 anymore. The living room input and AMP come ON, but not the TV. Then I go to shut the living room back down and try again and the TV comes ON ONLY when I turn the living room off. I thought this was a discreet Wake on LAN command, but it acts like a toggle, except it only toggles when it the OFF command. Mobile TV is still turned ON, and we have reset everything from the TV to the EA5. We also disconnected everything from the network one at a time to make sure wake ON LAN packets weren't getting eaten. We are a bit stuck right now trying to figure this out. -Steven Quote Link to comment Share on other sites More sharing options...
projekZERO Posted June 25, 2017 Share Posted June 25, 2017 Well we fixed it, for a day... We paired the TV a second time yesterday and that fixed it. However, in the middle of the day today it started doing the same thing. We paired it again and it is working...for now. My master Bedroom TV and family room TV have each had to be re-paired once, but when they fail they do not work all together. The living room is just working incorrectly. Not sure if the expectation is to pair the TV periodically, like every day... The only TV I can count on in the house is the Vizio controlled by IR. -Steven Quote Link to comment Share on other sites More sharing options...
Matt Lowe Posted June 26, 2017 Share Posted June 26, 2017 It sounds like this may be a network issue. Try using a static ip on the tv. We use this on about 20 lg tvs in our show floor and works flawlessly. Quote Link to comment Share on other sites More sharing options...
TexasUser Posted August 20, 2017 Share Posted August 20, 2017 Hi! Does this driver work well with WebOS 3.5 (2017 LG TVs). I have the C7. Quote Link to comment Share on other sites More sharing options...
Matt Lowe Posted August 20, 2017 Share Posted August 20, 2017 3 minutes ago, TexasUser said: Hi! Does this driver work well with WebOS 3.5 (2017 LG TVs). I have the C7. It sure does let me know if you need help with the Install. annex⁴ 1 Quote Link to comment Share on other sites More sharing options...
TexasUser Posted August 20, 2017 Share Posted August 20, 2017 Thanks Matt! Will do. Quote Link to comment Share on other sites More sharing options...
StroTek LLC Posted August 20, 2017 Share Posted August 20, 2017 11 hours ago, TexasUser said: Hi! Does this driver work well with WebOS 3.5 (2017 LG TVs). I have the C7. I am using this driver with many of the new 2017 model LG tv's and it works VERY well annex⁴ 1 Quote Link to comment Share on other sites More sharing options...
TexasUser Posted August 20, 2017 Share Posted August 20, 2017 That's great! All we're really wanting is direct access to apps (Netflix, amazon, plex). Thanks. Quote Link to comment Share on other sites More sharing options...
Thatguy230 Posted August 20, 2017 Share Posted August 20, 2017 32 minutes ago, TexasUser said: That's great! All we're really wanting is direct access to apps (Netflix, amazon, plex). Thanks. Works great for that. Also has toast messages that are pretty cool also. annex⁴ 1 Quote Link to comment Share on other sites More sharing options...
TexasUser Posted August 20, 2017 Share Posted August 20, 2017 Toast messages? Quote Link to comment Share on other sites More sharing options...
Thatguy230 Posted August 20, 2017 Share Posted August 20, 2017 1 minute ago, TexasUser said: Toast messages? You can tie it to your doors or motion sensors and when the status changes it will place a message on your tv annex⁴ 1 Quote Link to comment Share on other sites More sharing options...
StroTek LLC Posted August 20, 2017 Share Posted August 20, 2017 2 minutes ago, TexasUser said: Toast messages? It's a pop-up message you can display on screen..I use it to let me know if someone is ringing my doorbell while I'm watching a movie annex⁴ 1 Quote Link to comment Share on other sites More sharing options...
TexasUser Posted August 20, 2017 Share Posted August 20, 2017 Oh that's cool! annex⁴ 1 Quote Link to comment Share on other sites More sharing options...
annex⁴ Posted August 21, 2017 Author Share Posted August 21, 2017 On 6/25/2017 at 5:58 PM, projekZERO said: Well we fixed it, for a day... We paired the TV a second time yesterday and that fixed it. However, in the middle of the day today it started doing the same thing. We paired it again and it is working...for now. My master Bedroom TV and family room TV have each had to be re-paired once, but when they fail they do not work all together. The living room is just working incorrectly. Not sure if the expectation is to pair the TV periodically, like every day... The only TV I can count on in the house is the Vizio controlled by IR. -Steven We have virtually no issues with the driver in over 24 countries. If you are having problems on multiple TVs it's likely something with your setup. I would have your dealer contact us and we can help them troubleshoot. We have people running the TV having paired once a year ago and it continues to work. Quote Link to comment Share on other sites More sharing options...
ecschnei Posted August 21, 2017 Share Posted August 21, 2017 On 8/19/2017 at 10:36 PM, Matt Lowe said: It sure does let me know if you need help with the Install. Have you tried a PIP window popup with a local IP website? Say, a IP camera link? Quote Link to comment Share on other sites More sharing options...
annex⁴ Posted August 21, 2017 Author Share Posted August 21, 2017 13 minutes ago, ecschnei said: Have you tried a PIP window popup with a local IP website? Say, a IP camera link? This is not how toast messages work. Quote Link to comment Share on other sites More sharing options...
ecschnei Posted August 21, 2017 Share Posted August 21, 2017 11 minutes ago, annex⁴ said: This is not how toast messages work. Not for toast messages. I know there is a web browser integrated into the LG Web OS so I didn't know if a specific web address could be input and showed in a PIP or just change the screen and flip back to original programming after a set time. Just a thought since C4 won't let you, to my knowledge, switch to a live view of a camera in response to a triggered event and then return to previous input. I heard that was removed in one of the latest releases. Quote Link to comment Share on other sites More sharing options...
Franky66 Posted August 21, 2017 Share Posted August 21, 2017 When My TV loses power it does not turn back on unless I power it manually. Is there a fix for this other than using the remote that came with TV? Does Annex4 driver have ability to turn it on after power loss? Quote Link to comment Share on other sites More sharing options...
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