T3 In wall Touch Screen

[Boss Man]

Hi All, i am a control4 installer for the passed 2 years. I have a system that is running four T3 Touch Screens three 7 inch and one 10 inch. My problem is that one of the 7 inch  touch screens located in the kitchen Glitches ie: if i use a screen where there are many (buttons) or areas sectioned out for functions, it appear as if you are pressing areas on the other side of the screen. I have had a chat with Control4 technical and they suggested that it was either a faulty screen or the back box is being squashed ( creating the screen to flex ), so i have done the following - i have made the whole bigger (there is know 0%) pressure on the back box , changed the cable from the network switch ( as it is running POE ) to the screen, changed the port it was using on the switch, changed the screen for one that was working in the Games room perfectly fine. still the problem persists. Dose any one have any other suggestions.

Thanks in advance for anyone taking time on this subject.   

[d1amund]

I would say that if you swapped it into a known good location and a known good panel into its location and the issue follows the panel...RMA time, no brainier.

[Cyknight]

Well that's the question. Did you swap it with the games room, and the one that USED to be the kitchen still gives you issues? Or does the kitchen LOCATION remain a problem.

If the latter, try this.

Hold one finger against the BACK of the screen (ie not against the glass) and see if the problem dissapears or lessen as long as your finger is held against the back.

If so, you have a ground issue. If not, I'd swap the 'mid-box' between the two locations, just to eliminate any wiring issues for sure (problem should then follow the mid-box).

Other than the possible ground issue - RMA time.