Stuart England

Off is not off

14 posts in this topic

All of a sudden.. 2 days ago, when I turn off my kitchen pendent they go to off then 1 second later they come back on again at extremely low output

c4 still thinks they are off and the puks report zero usage but they are still on albeit very very low

afaik nothing has changed in the system 

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if these are led bulbs they may not be enough wattage. try higher wattage leds

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I had them working for 2 weeks before hand without this, then suddenly it started? They are LED dimmable bulbs

 

should I not be concerned about the energy use here?

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If this is a newer generation dimmer. You can try pressing the  top button 9 times. Bottom 4 times then the 9 times.

 

If no change i will still try higher wattage led. 6watt vs 10 watt won't break the bill

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Did the light switch originally feed more that one light?

If you switch off all the lights in the room are they still dim?

Is there a neutral feed to the PUK?

Minimum load on the 240V PUK is 10W and LEDs are not recommended on non neutral connections.

 

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the puk has only ever fed these two pendent lights

they remain on (dimmed) when all other lights are off

not sure about the neutral, I will have to ask the spark

each LED is 6W and there are two (one in each pendent)

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So did you ever reset the dimmer?  I've had issues with screwed up maximums that a reset fixed.  I think the same could happen with minimums.  Not sure about pucks though

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not sure how to reset a PUK so I still have the issue.. ill have to dig up the documentation when I get a minute

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Stuart, we have had this issue with the wireless puck dimmers. 

 

Easy fix was to change light bulbs !!!! 

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On 02/01/2017 at 10:46 PM, Stuart England said:

the puk has only ever fed these two pendent lights

they remain on (dimmed) when all other lights are off

not sure about the neutral, I will have to ask the spark

each LED is 6W and there are two (one in each pendent)

Try changing one of the lamps (bulbs) to a non LED one and see if the LED one is still 'on' when the PUK is off.

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check your wiring, might be problem with neutral. or you got faulty dimmer, it happens.

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putting in a halogen rather then LED and the problem went away

 

doesn't explain why it worked just fine for a few weeks and then suddenly started doing this though.. weird

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I've seen it happen a few times ... you think you got away with being close to minimum load and then a few days / weeks later the LEDs won't dim all the way down. The load the LEDs provide probably reduces when they have been 'run in'.

I would check with your electrician to see if there is a neutral connection to the PUK.

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