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Composer HE - Director not connecting only the network


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My C4 system installed in 2013. Always at the mercy of the "dealer". My system is down and this issue seems to always happen when there is an extended power outage. (We had a backup power supply added to the system for this reason.) in the past the dealer would come in and fix it but didn't share how to fix it. Usually a 5 min fix.  The network shows its connected but the "Director" is disconnected and I can't seem to get it connected. Think it reassigned a new IP address? It's amazing how we rely on everything to work and when it's down....frustrating....any help?!!!

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