tims Posted March 21, 2017 Share Posted March 21, 2017 Hi Guys I am trying to configure a Global Cache device so I can land my alarm on the network but all I get isn "Reboot in progress" and I never see the device reboot. Any experience on this? Link to comment Share on other sites More sharing options...
Neal Posted March 21, 2017 Share Posted March 21, 2017 Hi Guys I am trying to configure a Global Cache device so I can land my alarm on the network but all I get isn "Reboot in progress" and I never see the device reboot. Any experience on this? Update the firmware on the GC, just a question which browser are you using to configure it Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
tims Posted March 21, 2017 Author Share Posted March 21, 2017 Will do. What browser would be best? I am on Mac but could use any. What is best? Link to comment Share on other sites More sharing options...
Neal Posted March 21, 2017 Share Posted March 21, 2017 I use Chrome but it could be Security related in the browser, I'm not 100% though, i just remember we had issues too when You submit/save your Settings they don't really post or upload, i hope this helps, worst case factory reset via pin Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
tims Posted March 22, 2017 Author Share Posted March 22, 2017 This is what I get regardless of what browser. I am expecting it to say rebooted but its definitely not updating. Thanks guys! https://www.dropbox.com/s/9tkjggpbqw8zyp8/Screenshot 2017-03-21 21.35.18.png?dl=0 Link to comment Share on other sites More sharing options...
Neal Posted March 23, 2017 Share Posted March 23, 2017 This is what I get regardless of what browser. I am expecting it to say rebooted but its definitely not updating. Thanks guys! https://www.dropbox.com/s/9tkjggpbqw8zyp8/Screenshot 2017-03-21 21.35.18.png?dl=0 It is WF2IR wifi connected? Are using WEP? Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
tims Posted March 23, 2017 Author Share Posted March 23, 2017 wap. Thanks Link to comment Share on other sites More sharing options...
tims Posted March 26, 2017 Author Share Posted March 26, 2017 Hi Guys, So I got the ITACH to reboot but I cannot get this device to connect to my wifi regardless of what I do. I can configure it fine but when I configure it then try to log back into to the new IP address I cant see the ITACH.> I am on an ORBI Router with WPA2-PSK [AES] security and the IP is a 172... address but nothing I can do will find your device after I configure it.. I also tried connecting with a guest network with OPEN security and no joy. Is there another company that makes a device that will land my alarm on my network that actually works? I see in the info and on the web that many people have tons of problems with this device and its on Wireless B which is kinda old school by todays logic I would think Any input from you guys would be great here. I think I have a vista 20P alarm box and I am just trying to get it on the network to be included in my C4 system Link to comment Share on other sites More sharing options...
dw886 Posted June 9, 2018 Share Posted June 9, 2018 I was having similar issues with my GC devices. They're running on 802.11g, which means an older network protocol. While I'm running all Ubiquiti gear, your Orbi gear likely has a similar settings. In the WLAN properties, in order for these GC devices to connect and be visible, you need to enable support for legacy 802.11g devices. This is turned off by default because there's a potential speed impact to the overall network. Here's the disclaimer from my gear: Legacy device support will enable 802.11g protection mechanisms. Be advised that these mechanisms can potentially cause more than 50% loss in overall 2.4 GHz WLAN throughput, and increased latency. It is recommended to set up a separate WLAN network specifically for legacy devices. Link to comment Share on other sites More sharing options...
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