Nehsmit Posted May 25, 2017 Share Posted May 25, 2017 Hi all, I have had multiple Echo's set up around my home with multiple scenes all working fine until about 2 weeks ago. Now any scene I try to trigger I get the error message, "sorry the device or group_______ is not responding". I ran my amazon app and C4 is active. I re-ran discover and still no luck. Any thoughts would be appreciated. Thanks in advance. Link to comment Share on other sites More sharing options...
South Africa C4 user Posted May 25, 2017 Share Posted May 25, 2017 Which driver? Epic or native C4? Link to comment Share on other sites More sharing options...
Nehsmit Posted May 25, 2017 Author Share Posted May 25, 2017 Native c4 voice control Link to comment Share on other sites More sharing options...
chopedogg88 Posted May 25, 2017 Share Posted May 25, 2017 That's your problem ? Sent from my SM-N920V using Tapatalk Link to comment Share on other sites More sharing options...
South Africa C4 user Posted May 25, 2017 Share Posted May 25, 2017 Have you tried changing something in my.control4.com (e.g. Unchecking a device or checking a device or changing a devices name). After that, you can save everything in my,Control4. Finally, rerun discovery. I had this problem a few months ago and the above sorted it for me... that said, the first time, I had to wait a couple of hours before rerunning discovery worked... Good luck Link to comment Share on other sites More sharing options...
chopedogg88 Posted May 25, 2017 Share Posted May 25, 2017 Did your 4sight expire? Sent from my SM-N920V using Tapatalk Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted May 25, 2017 Share Posted May 25, 2017 We had this - try rebooting you controller - leave the main off for 5 min - that got us back on line Link to comment Share on other sites More sharing options...
Nehsmit Posted May 25, 2017 Author Share Posted May 25, 2017 5 minutes ago, chopedogg88 said: Did your 4sight expire? Sent from my SM-N920V using Tapatalk No. Link to comment Share on other sites More sharing options...
Nehsmit Posted May 25, 2017 Author Share Posted May 25, 2017 I rebooted my controller, waited, rediscovered and still no luck. Any other thoughts? Thank you again. Link to comment Share on other sites More sharing options...
msgreenf Posted May 25, 2017 Share Posted May 25, 2017 Unauthorize and reauthorize the skill in Alexa Sent from my Nexus 6P using Tapatalk Link to comment Share on other sites More sharing options...
Dave w Posted May 25, 2017 Share Posted May 25, 2017 I had this issue. It drove me nuts for a few days. Turned out the main echo was offline, so none of the dots were working for any integrations. Same error, Would have been ore useful if they told me one was offline. Link to comment Share on other sites More sharing options...
eddy.trochez Posted May 25, 2017 Share Posted May 25, 2017 Remove devices from the Alexa app and discover again. It's worked for me. Link to comment Share on other sites More sharing options...
Nehsmit Posted May 26, 2017 Author Share Posted May 26, 2017 41 minutes ago, eddy.trochez said: Remove devices from the Alexa app and discover again. It's worked for me. This didn't work but unauthorizing and re authorizing it worked perfect. Thank you. Link to comment Share on other sites More sharing options...
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