Jaffacree Posted June 8, 2017 Share Posted June 8, 2017 I have an HC200A and B that wont be recognized by the director. Both boot up just fine, but I cannot see them via composer or the director. I have used the USB restore tool and have had no luck. Any thoughts? Everything is wired connections. Link to comment Share on other sites More sharing options...
mstafford388 Posted June 8, 2017 Share Posted June 8, 2017 Do you see them on the network at all? Link to comment Share on other sites More sharing options...
thegreatheed Posted June 8, 2017 Share Posted June 8, 2017 An HC-200B will not respond to a USB restore, it has a built-in factory restore partition. Link to comment Share on other sites More sharing options...
Jaffacree Posted June 26, 2017 Author Share Posted June 26, 2017 On 6/8/2017 at 5:32 AM, mstafford388 said: Do you see them on the network at all? One of them I dont. I had it at one time set up on wireless. I cannot factory reset it at all, or have it be picked up on the wireless or the wired connection. The unit in question is model number:C4-HC200B-E-B. I cannot get this unit to factory restore either. Link to comment Share on other sites More sharing options...
thegreatheed Posted June 26, 2017 Share Posted June 26, 2017 If a device was set up wireless, you will have to do a network reset to see it wired. Link to comment Share on other sites More sharing options...
Jaffacree Posted July 1, 2017 Author Share Posted July 1, 2017 And how do you do that? Hold the link button down correct? Link to comment Share on other sites More sharing options...
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