daveva Posted July 13, 2017 Share Posted July 13, 2017 If anyone here has installed a DSC neo I have a problem with going in and out of programming. Whenever I go into programming and go out of programming and then want to go back into programming and change something I always have to reboot. Anyone else have this problem and if so what did you do to correct it. By the way the system is not connected to control4. I would like to fix this bug before I connect to control4 Link to comment Share on other sites More sharing options...
Dave w Posted July 13, 2017 Share Posted July 13, 2017 Dave. Do you mean in and out of programming tab in Composer or in and out of programming on your DSC keypad/alarm module? And which are you rebooting? I have Neo and never had either problem. But i did not start programming in Composer until connecting the systems. That could be your issue. Link to comment Share on other sites More sharing options...
Control-IT Posted July 14, 2017 Share Posted July 14, 2017 What is the preferred method of connecting Neo to c4? Link to comment Share on other sites More sharing options...
daveva Posted July 14, 2017 Author Share Posted July 14, 2017 On the the keypad I haven't connected it to the control4 system yet Link to comment Share on other sites More sharing options...
Dave w Posted July 14, 2017 Share Posted July 14, 2017 Sounds like a firmware issue. ?? Have you updated it? It's also much easier to program with DLS 5. Maybe give that a try. Link to comment Share on other sites More sharing options...
daveva Posted July 14, 2017 Author Share Posted July 14, 2017 Dave, thank you for your reply I will relay that to the installer because he didn't seem to know what the problem was. He said he has installed DSC for years but this was his first neo. He also contacted DSC support and their answer was to let keypad rest for 15 minutes, that didn't work. What else he did I don't know I did not hear the whole conversation. I do have that DLS 5 but I can't seem to get a connection with my Mac through parallels. Link to comment Share on other sites More sharing options...
daveva Posted July 15, 2017 Author Share Posted July 15, 2017 What section in the program directory do i need to go to activate the TL280. Link to comment Share on other sites More sharing options...
Dave w Posted July 15, 2017 Share Posted July 15, 2017 This shows how to connect DLS to panel via TL280 Link to comment Share on other sites More sharing options...
Dave w Posted July 15, 2017 Share Posted July 15, 2017 This one is for setting up the app that is not available in US for some reason but process is essentially the same for c4 since it uses same protocols to communicate. Link to comment Share on other sites More sharing options...
daveva Posted July 16, 2017 Author Share Posted July 16, 2017 Thank you Link to comment Share on other sites More sharing options...
daveva Posted July 21, 2017 Author Share Posted July 21, 2017 On 7/15/2017 at 1:17 PM, Dave w said: This shows how to connect DLS to panel via TL280 Need help again.Received this message PC Link- The panel type Panel-Auto Detect version v1.0 in the account did not match the type 0012 version 13 in the field. Link to comment Share on other sites More sharing options...
daveva Posted July 21, 2017 Author Share Posted July 21, 2017 On 7/15/2017 at 1:23 PM, Dave w said: This one is for setting up the app that is not available in US for some reason but process is essentially the same for c4 since it uses same protocols to communicate. After pressing 651 it says enter sub section. I receive no integration code. Thanks Link to comment Share on other sites More sharing options...
Dave w Posted July 21, 2017 Share Posted July 21, 2017 The last few versions of DSC firmware changed some of these option numbers. See this thread: Link to comment Share on other sites More sharing options...
daveva Posted July 22, 2017 Author Share Posted July 22, 2017 23 hours ago, Dave w said: The last few versions of DSC firmware changed some of these option numbers. See this thread: Made it to 695 but again could not proceed. Is there a different number for 695 Thanks Link to comment Share on other sites More sharing options...
vitali Posted August 2, 2017 Share Posted August 2, 2017 On 7/21/2017 at 6:50 AM, daveva said: Need help again.Received this message PC Link- The panel type Panel-Auto Detect version v1.0 in the account did not match the type 0012 version 13 in the field. You need to download newer version from DSC site. Link to comment Share on other sites More sharing options...
daveva Posted August 2, 2017 Author Share Posted August 2, 2017 Thanks Link to comment Share on other sites More sharing options...
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