penn65000 Posted July 24, 2017 Share Posted July 24, 2017 Have seven (7) new C4 motion sensors outside house and two (of seven) periodically go offline (same two locations). Firmware is 02.01.02. Have replaced both sensors and same issue -- they go offline periodically. Installed two zigbee repeaters close by (a few feet from each, but inside) and they still go offline! I and the installer (Diamond) are baffled. Thoughts? We'll call C4 but thought someone on this board might have experienced this. Link to comment Share on other sites More sharing options...
Cyknight Posted July 24, 2017 Share Posted July 24, 2017 How far are the repeaters away from a controller? I've seen some of those motions act wonky when they make too many jumps (and that is why I recommend the Axxess pieces) Link to comment Share on other sites More sharing options...
penn65000 Posted July 25, 2017 Author Share Posted July 25, 2017 Repeaters are about 20 ft from controller. But we've probably 150 zigbee lightswitches in between and three zigbee enabled controllers. So the mesh is very strong. And one of these motions is closer than two others which are solid. Link to comment Share on other sites More sharing options...
Cyknight Posted July 25, 2017 Share Posted July 25, 2017 I'd look closely at the HOPS then - just because there is a repeater in place doesn't mean that it will connect direct, or connect to the repeater at all. Physical distance means little (well, assuming there is range) - the 'distance' in hops is what matters. Also note that those nodes are considered sleepy devices, and there is a limit to how many sleepy devices a single node can support. Don;'t know if you've tried this or not, but I would create a second mesh with a secondary controller as zserver and zapcoordinator, connect the repeaters you got along with the two motions - and nothing else. Link to comment Share on other sites More sharing options...
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