Elvis Posted October 8, 2017 Share Posted October 8, 2017 When we got the 4k TV, we swapped and put the 4k on the new 4k mini and put the other TV on the main Genie. This thing is ridiculous compared to the main Genie. It's not uncommon for the TV to go to "No Input" blank screen when changing channels. It'll show the banner of the new channel, then go blank, and then might go "no input" before showing the channel. It takes a consistent 5-6 seconds to change channels. The main genie takes less than 2 seconds and no video interruptions at all. Normal? Link to comment Share on other sites More sharing options...
Mario_Przepiora Posted October 10, 2017 Share Posted October 10, 2017 No. Seems like you're having a sync issue. Have you tried different, shorter cable?Sent from my SM-G955U using Tapatalk Link to comment Share on other sites More sharing options...
Elvis Posted October 10, 2017 Author Share Posted October 10, 2017 I'm assuming you mean HDMI to AVR cable... no. It's all in a rack so easy to try a different one. Link to comment Share on other sites More sharing options...
Matt Lowe Posted October 11, 2017 Share Posted October 11, 2017 27 minutes ago, Elvis said: I'm assuming you mean HDMI to AVR cable... no. It's all in a rack so easy to try a different one. likely your cable to the tv from the avr is not able to carry 4k especially if your rack is remote. you will need to make sure you have a cable or balun capable of 4k. the time changing channels is just hows its going to be the new boxes just stream from one main dvr, the newest genie is just a server now and does not even have video. Link to comment Share on other sites More sharing options...
Elvis Posted October 11, 2017 Author Share Posted October 11, 2017 18 hours ago, Matt Lowe said: likely your cable to the tv from the avr is not able to carry 4k especially if your rack is remote. 100' Celerity fiber. This is a DIRECTV issue, I'm sure, as everything is smooth as silk from 4k ATV, 4k Roku... I'm pretty much ready to scrap 4k DIRECTV. Link to comment Share on other sites More sharing options...
Matt Lowe Posted October 13, 2017 Share Posted October 13, 2017 On 10/11/2017 at 11:30 AM, Elvis said: 100' Celerity fiber. This is a DIRECTV issue, I'm sure, as everything is smooth as silk from 4k ATV, 4k Roku... I'm pretty much ready to scrap 4k DIRECTV. last thing to check is that your receiver has enough 4k ports and that is hdcp 2.2 as well not all hdmi ports on avrs can do that spec. other wise it is an issue with the DTV box but i doubt its one that a new box will resolve as HDMI sucks and will likely continuing having problems. Link to comment Share on other sites More sharing options...
Elvis Posted October 21, 2017 Author Share Posted October 21, 2017 On 10/13/2017 at 11:27 AM, Matt Lowe said: other wise it is an issue with the DTV box "There is currently a known issue with Sony 4K televisions." They don't know when or if there will be a fix forthcoming. Since we have the 4k ATV now, I don't really need it. One channel of live sports... eh, I can live without. I'd rather have the speed and responsiveness back that I have when watching the main Genie anyway. Link to comment Share on other sites More sharing options...
Elvis Posted October 21, 2017 Author Share Posted October 21, 2017 35 minutes ago, Elvis said: They don't know when or if there will be a fix forthcoming. Apparently they do... just after I typed that I got an email that said they were sending me a new box. I somehow got an old one that they had issues with. Link to comment Share on other sites More sharing options...
Elvis Posted October 25, 2017 Author Share Posted October 25, 2017 Swapped out the old box for the new -- night and day difference. Not as fast as the main Genie but much more tolerable. Link to comment Share on other sites More sharing options...
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