Cyknight Posted December 20, 2017 Share Posted December 20, 2017 Hmmmm.... Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted December 20, 2017 Share Posted December 20, 2017 That about sums up 2.10 Build - Hmmm Need to start having end user as Beta Testers Link to comment Share on other sites More sharing options...
jfh Posted December 20, 2017 Share Posted December 20, 2017 4 minutes ago, Gary Leeds UK said: Need to start having end user as Beta Testers I think it's pretty clear that we already are ... Link to comment Share on other sites More sharing options...
PapaSmurf74 Posted January 6, 2018 Share Posted January 6, 2018 I have been having this issue for some time as well. After the upgrade to 2.10 my announcements would stop working after a while. A reboot would solve it for a while, but eventually after upgrading to the latest version of 2.10 my announcements stopped. I also noticed that anything playing on my HC-800 natively would not work. Tunein, Pandor, My Music, etc. Generally I use either chromecast musics or sonos connect so this was never a concern. Tonight I was browsing around in composer and when I double clicked on the HC800 in my project I noticed that audio output 1 which was connected to my matrix was muted! Turning the volume up and everything starting working again including announcements, Tunein, Pandora, etc. Link to comment Share on other sites More sharing options...
Deanpm Posted January 31, 2018 Share Posted January 31, 2018 My dealer upgraded my system to 2.10.0 quite some time ago but I have only just noticed that none of my previously configured announcements (nor indeed new ones) are working. I noticed the following error being reported in the audio3client log; [6702] ERROR: AA: Announcement already playing. Can't prep another announcement. Has anyone else seen a similar message? Dean Link to comment Share on other sites More sharing options...
msgreenf Posted January 31, 2018 Share Posted January 31, 2018 11 minutes ago, Deanpm said: My dealer upgraded my system to 2.10.0 quite some time ago but I have only just noticed that none of my previously configured announcements (nor indeed new ones) are working. I noticed the following error being reported in the audio3client log; [6702] ERROR: AA: Announcement already playing. Can't prep another announcement. Has anyone else seen a similar message? Dean what version of 2.10? there was a 2nd 2.10 release that fixed that Link to comment Share on other sites More sharing options...
Deanpm Posted January 31, 2018 Share Posted January 31, 2018 Composer reports 2.10.0.542686-res. Dean Link to comment Share on other sites More sharing options...
msgreenf Posted January 31, 2018 Share Posted January 31, 2018 that is the latest 2.10 Link to comment Share on other sites More sharing options...
Deanpm Posted January 31, 2018 Share Posted January 31, 2018 So I guess that particular issue wasn't fixed in the second 2.10 release? Link to comment Share on other sites More sharing options...
ramesh.khiani Posted January 31, 2018 Share Posted January 31, 2018 Yes !! Whereas it is fixed for the time being. Restart controller and it works again but one for some time.... Still waiting for the permanent Fix. Link to comment Share on other sites More sharing options...
lippavisual Posted January 31, 2018 Share Posted January 31, 2018 MAy not be your exact issue but for anyone else, you can only play 1 announcement at a time. Link to comment Share on other sites More sharing options...
South Africa C4 user Posted January 31, 2018 Share Posted January 31, 2018 2 hours ago, ramesh.khiani said: Yes !! Whereas it is fixed for the time being. Restart controller and it works again but one for some time.... Still waiting for the permanent Fix. I have the same issue (latest version of OS2.10) and if I don’t reboot every couple of days my announcements stop working and so my door station. After a reboot everything is fine again for a couple of days. Link to comment Share on other sites More sharing options...
CEEJAY Posted April 18, 2018 Share Posted April 18, 2018 Sorry haven't posted an update for some time. The latest to 2.10.1 appears to have fixed all my announcement and intercom problems however this did require control 4 tech support to remotely access the controller and rebuild the freeswitch and intercom software as it still did not work after upgrading even though I had followed the online support and removed all of the intercom devices and reinstalled them and still no joy! Once c4 tech support had weaved there magic everything works fine...... Fingers crossed!! Link to comment Share on other sites More sharing options...
mujtaba.khokhar Posted April 18, 2018 Share Posted April 18, 2018 Sorry haven't posted an update for some time. The latest to 2.10.1 appears to have fixed all my announcement and intercom problems however this did require control 4 tech support to remotely access the controller and rebuild the freeswitch and intercom software as it still did not work after upgrading even though I had followed the online support and removed all of the intercom devices and reinstalled them and still no joy! Once c4 tech support had weaved there magic everything works fine...... Fingers crossed!! If I’m not mistaken it was a samba file issue the fix was to telnet into the processor and enable the older Samba protocol. For some reason Control4 decided to update their samba version to the new one and didn’t tell anyone Great !! Glad you got it sorted MSent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
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