christophers Posted December 13, 2017 Share Posted December 13, 2017 @annex⁴, i've asked before, but can you PLEASE have an option to swap the function of the "prev" and "cncl" buttons. everything uses "cncl" except for your plex/lg tv drivers, which use "prev" and it's extremely annoying. thanks in advance Link to comment Share on other sites More sharing options...
THEORY Posted December 13, 2017 Share Posted December 13, 2017 What do you mean by everything uses cncl? When devices have an exit and a back button every device I have seen has back mapped to previous and exit mapped to cancel. This request has been responded to previously that button mapping is coming. That said the buttons are mapped to what they should be from the LG remote. Link to comment Share on other sites More sharing options...
christophers Posted December 13, 2017 Author Share Posted December 13, 2017 13 minutes ago, THEORY said: What do you mean by everything uses cncl? When devices have an exit and a back button every device I have seen has back mapped to previous and exit mapped to cancel. This request has been responded to previously that button mapping is coming. That said the buttons are mapped to what they should be from the LG remote. when you go back a screen on the c4 navigator, roku, etc. the cncl button is the one that does that on c4. when you use the cncl button with the LG driver exits out of entire apps back to the tuner, no matter what you're doing. to go back a screen, say, in the plex app, you need to use the "prev" button. yeah, i've seen "it's coming," that's been stated for quite awhile, i'm trying to find out WHEN it's coming. given the number of complains i've received about the button confusion, i'm going to start deploying roku for these in lieu of using the webOS if there's no updated timeline for this update. Link to comment Share on other sites More sharing options...
THEORY Posted December 14, 2017 Share Posted December 14, 2017 4 hours ago, Christopher Spitler said: when you go back a screen on the c4 navigator, roku, etc. the cncl button is the one that does that on c4. when you use the cncl button with the LG driver exits out of entire apps back to the tuner, no matter what you're doing. to go back a screen, say, in the plex app, you need to use the "prev" button. yeah, i've seen "it's coming," that's been stated for quite awhile, i'm trying to find out WHEN it's coming. given the number of complains i've received about the button confusion, i'm going to start deploying roku for these in lieu of using the webOS if there's no updated timeline for this update. There is not a definitive release date at this time, there are a few things were are looking to enhance the LG driver with. This means we need to complete them and test as the drivers impact a large number of projects. It is something I would like myself as I used to hit cncl on Netflix. But it hasn't been a major request. In the end you need to do what is best for your business. annex4 has about 1-2 support calls a month for the LG driver, mostly for new dealers needing guidance. We don't want to ruin that experience by rushing changes out the door. Link to comment Share on other sites More sharing options...
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