digitaltrader Posted December 15, 2017 Share Posted December 15, 2017 I recently noticed about a week ago none of my lighting scenes were working. After some investigation the advanced lighting agent shows no scenes. I previously had over 50. Any suggestions? Link to comment Share on other sites More sharing options...
RyanE Posted December 15, 2017 Share Posted December 15, 2017 Sometimes, when something like this happens (part of a project goes missing), it's due to a power loss during a project save, *or* it's possible the flash memory of your controller could be going bad. * How old is your controller? (and what type of controller)? * What Control4 OS version are you on? * Have you had a power outage? This is also why you'd want to have backups. RyanE Link to comment Share on other sites More sharing options...
digitaltrader Posted December 16, 2017 Author Share Posted December 16, 2017 Yes, I had an unexpected power outage. I am running an EA-5, restoring from a recent backup fixed the issue. Link to comment Share on other sites More sharing options...
knowitall Posted December 16, 2017 Share Posted December 16, 2017 And I hope you have a UPS on the way! Link to comment Share on other sites More sharing options...
jfh Posted December 16, 2017 Share Posted December 16, 2017 19 hours ago, RyanE said: Sometimes, when something like this happens (part of a project goes missing), it's due to a power loss during a project save, *or* it's possible the flash memory of your controller could be going bad. * How old is your controller? (and what type of controller)? * What Control4 OS version are you on? * Have you had a power outage? This is also why you'd want to have backups. RyanE What is the proper way to shutdown a controller then? I know there is a restart Director command - is there a graceful "shutdown the director" command? Link to comment Share on other sites More sharing options...
RyanE Posted December 16, 2017 Share Posted December 16, 2017 I think the safest way would likely be to either ssh into the controller and kill director (with no signal specified, which should let it shutdown and write out files), then power it down. Alternatively, if you can't ssh into it, you could pull up system manager, choose the controller, and disable director, which shuts it down. You'd have to re-enable director when you start the controller back up, though. I normally don't worry about either of those, I do a project backup, and then pull the power. Doing the project backup ensures you have a backup, and it also makes it less likely that Director is going to be saving again shortly after the backup, when you pull the plug. RyanE Link to comment Share on other sites More sharing options...
digitaltrader Posted December 17, 2017 Author Share Posted December 17, 2017 I actually use a UPS but the outage was longer than the UPS battery. Link to comment Share on other sites More sharing options...
digitaltrader Posted November 20, 2018 Author Share Posted November 20, 2018 crazy enough this happened again and Im not aware of any recent power outages. I lost all of my advanced lighting scenes. Anything to help prevent this from happening? Link to comment Share on other sites More sharing options...
digitaltrader Posted January 28, 2019 Author Share Posted January 28, 2019 Yet another instance of this bug. No power outages and I’m running a EA5. Wired that it happens sporadically and months apart. Link to comment Share on other sites More sharing options...
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