Jump to content
rollin2nyte

Remote and IOS App Cannot Connect

Recommended Posts

I had a power outage tonight and I cannot get the IOS App or stand alone remote to connect to the Control4 system. I've shut down the media stack, turned off the router & modem, rebooted the router & modem and then turned the media stack back on. No luck. The Control4 system is hard wired into the switch and I can ping the IP. The TV's are stuck on the Fire TV that was on prior to the power outage. Remote control of the Fire TV works over the IOS app and the TV display properly and audio is working at it should. 

Just the IOS Control4 App & remote control won't work. The remote just shows the wireless signal in the top left and the battery level in the top right. IOS App asks for a Foresight subscription. Any help would be appreciated.

Share this post


Link to post
Share on other sites

4 hours ago, sonic30101 said:

What kind of control4 processor is it and what are the lights on the front

It’s the HC250.

There’s a power light which is blue.

WiFi, Data & Link lights which aren’t lit up. Which is odd because it’s pingable.

Share this post


Link to post
Share on other sites
7 hours ago, South Africa C4 user said:

Try rebooting the remote by taking the batter out for a 10 seconds...

I tried that but the same thing happens on both physical remotes. Is it possible a config on the director that manages remote connectivity became corrupt?

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×