Jerm1 Posted September 9, 2018 Share Posted September 9, 2018 fixed Link to comment Share on other sites More sharing options...
xc420 Posted September 9, 2018 Share Posted September 9, 2018 Port forward 5020 for director :) Link to comment Share on other sites More sharing options...
msgreenf Posted September 9, 2018 Share Posted September 9, 2018 No no no don't do it.Make sure the controller is properly registered. Sent from my Pixel 2 XL using Tapatalk Link to comment Share on other sites More sharing options...
xc420 Posted September 9, 2018 Share Posted September 9, 2018 Just kidding. Don’t do it! You don’t want some schmuck controlling the house remotely Link to comment Share on other sites More sharing options...
Jerm1 Posted September 9, 2018 Author Share Posted September 9, 2018 7 minutes ago, msgreenf said: No no no don't do it. Make sure the controller is properly registered. Sent from my Pixel 2 XL using Tapatalk Yes it is. When I select this specific controller under "select remote account" and connect, it initializes and connects, however the director never populates. Link to comment Share on other sites More sharing options...
msgreenf Posted September 10, 2018 Share Posted September 10, 2018 What control4 version do you have the project on? Sent from my Pixel 2 XL using Tapatalk Link to comment Share on other sites More sharing options...
Jerm1 Posted September 10, 2018 Author Share Posted September 10, 2018 2.10.2 I also updated to 2.10.4 and did the same. Factory reset the controller and reregistered the controller, started a quick project to test and still the same problem. Even when I disconnect from PC from the controller the sr260's wont find the ZigBee network. Reconnect to director, devices work again. Link to comment Share on other sites More sharing options...
xc420 Posted September 10, 2018 Share Posted September 10, 2018 That’s really strange. Have you connected with system manager and made sure that director is running on the controller? Call C4 tech support Link to comment Share on other sites More sharing options...
knowitall Posted September 10, 2018 Share Posted September 10, 2018 No one has asked what is the ISP/router Link to comment Share on other sites More sharing options...
xc420 Posted September 10, 2018 Share Posted September 10, 2018 Subnet, gateway, DNS, all that correct too? Link to comment Share on other sites More sharing options...
Jerm1 Posted September 10, 2018 Author Share Posted September 10, 2018 9 hours ago, knowitall said: No one has asked what is the ISP/router Comcast/pakedge Rk-1 8 hours ago, xc420 said: Subnet, gateway, DNS, all that correct too? Yep . im thinking there is something wrong with director rather than a network issue. Weird everything on the system (ex. Sr260) doesn’t work after i disconnect from director locally with my pc Link to comment Share on other sites More sharing options...
msgreenf Posted September 10, 2018 Share Posted September 10, 2018 Sounds like something isn't setup properly Yep . im thinking there is something wrong with director rather than a network issue. Weird everything on the system (ex. Sr260) doesn’t work after i disconnect from director locally with my pcSent from my Pixel 2 XL using Tapatalk Link to comment Share on other sites More sharing options...
Cyknight Posted September 10, 2018 Share Posted September 10, 2018 I'm thinking that you may have the comcast and the Pakedge both acting as a router, and on the same subnet to boot. Link to comment Share on other sites More sharing options...
Jerm1 Posted September 10, 2018 Author Share Posted September 10, 2018 28 minutes ago, Cyknight said: I'm thinking that you may have the comcast and the Pakedge both acting as a router, and on the same subnet to boot. Modem is an arris surfboard with no routing capabilities. Going to call tech support when i get on site Link to comment Share on other sites More sharing options...
LollerAgent Posted September 10, 2018 Share Posted September 10, 2018 Meaning you have them disabled? Make sure you have it in bridge mode so you don't have any double NAT or other weirdness happening. Link to comment Share on other sites More sharing options...
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