twmoonly Posted October 16, 2018 Share Posted October 16, 2018 if you connect directly to line in on sonos with you phone and it works then its the cable or line input you have deployed elsewhere Link to comment Share on other sites More sharing options...
livitup Posted October 17, 2018 Share Posted October 17, 2018 15 hours ago, twmoonly said: if you connect directly to line in on sonos with you phone and it works then its the cable or line input you have deployed elsewhere Except he’s tried that and it doesn’t work. Sonos streaming sources work. Wall plates to amp work. Wall plates to Sonos line in doesn’t work. Phone to Sonos line in doesn’t work. If the problem was with the wall plates, wiring, etc. then it wouldn’t work when it was connected to the amp. Beyond the typical “Sonos Sucks” which I realize isn’t helpful, I got nuthin’. Link to comment Share on other sites More sharing options...
Elvis Posted October 17, 2018 Share Posted October 17, 2018 2 hours ago, livitup said: Phone to Sonos line in doesn’t work. I know I'm probably beating a dead horse here, but I'm assuming this is a 3.5mm > RCA cable being used. Try plugging that same cable into another amp's line in and see if it works. This is what clued me in that standard 3.5mm > RCA cables don't work with Apple products. Airport Express, iPads, older iPhones, etc. Link to comment Share on other sites More sharing options...
lippavisual Posted October 17, 2018 Author Share Posted October 17, 2018 We’ve scheduled to be onsite Monday/Tuesday next week, so we shall see what the problem is. And yes, I’ve exhausted most if not all troubleshooting steps. Thanks for playing!!! Link to comment Share on other sites More sharing options...
livitup Posted October 19, 2018 Share Posted October 19, 2018 On 10/17/2018 at 3:51 PM, lippavisual said: We’ve scheduled to be onsite Monday/Tuesday next week, so we shall see what the problem is. And yes, I’ve exhausted most if not all troubleshooting steps. Thanks for playing!!! Be sure to let us know how it goes. I need closure... Link to comment Share on other sites More sharing options...
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