ILoveC4 Posted November 21, 2018 Share Posted November 21, 2018 So, a while back my Google Home stopped working, and I finally got around to trying to troubleshoot it. The Pushover Websocket shows as DISCONNECTED, but I don't know why. The credentials are correct and all that...any ideas? Support apparently isn't available today. Screenshot attached. Link to comment Share on other sites More sharing options...
msgreenf Posted November 21, 2018 Share Posted November 21, 2018 What version ifttt driver do you have?Sent from my Pixel 2 XL using Tapatalk Link to comment Share on other sites More sharing options...
alanchow Posted November 21, 2018 Share Posted November 21, 2018 Really could only be 3 things Incorrect Username / Password You don't have a pushover desktop licence. Another Control4 installation has the same username / password and its stealing the session Link to comment Share on other sites More sharing options...
dhendriksen Posted November 22, 2018 Share Posted November 22, 2018 Really could only be 3 things Incorrect Username / Password You don't have a pushover desktop licence. Another Control4 installation has the same username / password and its stealing the session Thanks Alan. I know the username and password are correct, and I know I have a pushover desktop license. This worked for 2 years and just quit one day. I did get a new EA5 and kept the old controller as a slave, but the driver is registered against the new controller and Director is disabled on the other controller. Any other ideas? Any idea how to “reset” it? I’d rather redo all my configurations...I think the driver version is 8.0.2?Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
msgreenf Posted November 22, 2018 Share Posted November 22, 2018 That is a really old version of the driver. You license needs to be migrated to driver central. Do you have any other driver central drivers?Sent from my Pixel 2 XL using Tapatalk Link to comment Share on other sites More sharing options...
alanchow Posted November 22, 2018 Share Posted November 22, 2018 Ah the licence will be tied to the old controller. All the licences have been migrated from houselogix to driverCentral so your dealer will need to update the driver for you and get the licence reset for you. Link to comment Share on other sites More sharing options...
alanchow Posted November 22, 2018 Share Posted November 22, 2018 oh wait... i just realised two different people posted @ILoveC4 and @dhendriksen Link to comment Share on other sites More sharing options...
dhendriksen Posted November 22, 2018 Share Posted November 22, 2018 oh wait... i just realised two different people posted [mention=124065]ILoveC4[/mention] and [mention=122707]dhendriksen[/mention]That’s odd...I’m one and the same! LOL. Same account too...just has an alias when used via Tapatalk I guess. I don’t have a dealer and don’t know how to get migrated over to DriverCentral. Can someone help me? I was setup to sell Houselogix drivers... My system has mostly been on cruise control the last few years. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
dhendriksen Posted November 22, 2018 Share Posted November 22, 2018 So apparently I have an account there, but it’s disabled. Ugh. I just want the driver I bought to work. Called support this morning and no answer. So frustrating. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
dcovach Posted November 22, 2018 Share Posted November 22, 2018 In the spirit of thanksgiving, I don't mind helping. Link to comment Share on other sites More sharing options...
dhendriksen Posted November 22, 2018 Share Posted November 22, 2018 In the spirit of thanksgiving, I don't mind helping. That’s much appreciated! Any ideas as to what we can do? The Driver Central people don’t seem interested in helping since I don’t maintain status as a dealer with Control4. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
dcovach Posted November 22, 2018 Share Posted November 22, 2018 Licence key's are always a good thing to have... PM me and hopefully I can fix this... Link to comment Share on other sites More sharing options...
dhendriksen Posted November 22, 2018 Share Posted November 22, 2018 Licence key's are always a good thing to have... PM me and hopefully I can fix this...I will PM you my license key. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
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