Tgdc Posted January 12, 2019 Share Posted January 12, 2019 My HC800 gets slow after a few days now. The symptom is there starts to be a big lag between when yo upress a button on a zigbee switch and when the programmed event then happens. If I reboot the controller it gets fast again. I tried opening up system diagnostics and looking at the director logs since that is where other threads on this board said I might find answers. I'm not sure if this is the normal, but the "Update Manager Agent" seems to be polling all of my devices every 30-60 seconds and getting an "Address unchanged" response. The one set of error codes (as opposed to info or debug) that it consistently shows are the "Flash: Failed to retrieve device info from ..." messages (see the bottom of the screencap). The highlighted devices is an HC250 that acts as a 2nd floor zigbee point but others also show that error code. Are these the likely culprits or red herrings? Link to comment Share on other sites More sharing options...
msgreenf Posted January 12, 2019 Share Posted January 12, 2019 What was the last driver you installed? Sent from my Pixel 3 using Tapatalk Link to comment Share on other sites More sharing options...
Tgdc Posted January 12, 2019 Author Share Posted January 12, 2019 I upgraded to 2.10.5 and actually removed a number of unused devices at that time. I can’t remember if we added things at the same time. Link to comment Share on other sites More sharing options...
lippavisual Posted January 12, 2019 Share Posted January 12, 2019 Are you sure all devices finished updating?? Link to comment Share on other sites More sharing options...
Tgdc Posted January 12, 2019 Author Share Posted January 12, 2019 As far as I know. The touchscreens are still at 2.9 but I think that is all they support. I believe both controllers got updated. I’ve rebooted the HC800 (that hosts director) a number of times but I can do the HC250 just in case. Link to comment Share on other sites More sharing options...
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