wappinghigh Posted February 16, 2019 Share Posted February 16, 2019 ^ Please answer Q3, yes or no. Link to comment Share on other sites More sharing options...
wappinghigh Posted February 16, 2019 Share Posted February 16, 2019 23 minutes ago, Cyknight said: I already answered that WAP. No I do not find it unreasonable for anyone to desire information. Desire for something does NOT equal a right, not to mention that TIMELY MANNER is a matter of opinion. So would be who's responsibility it is to provide that information, or if it should be something GIVEN or ASKED for. Ok direct question no4. As of c 2019 and the world of software security patches. What is regarded as as an acceptable industry standard for the "delay of a critical upgrade?" Link to comment Share on other sites More sharing options...
wappinghigh Posted February 16, 2019 Share Posted February 16, 2019 Question 5 Is it an industry standard to have security patches automatically happen, without any direct notification to the end owner of the product upon which the software patch is loaded? Link to comment Share on other sites More sharing options...
wappinghigh Posted February 16, 2019 Share Posted February 16, 2019 Question 6. And this is a qualitative question. It's kind of a "herd immunity" question. It comes up a lot with the issue of mass immunisation. The issue of common good. In mass Immunisation there is an argument for "common good" I have never heard that for software. But maybe there is an issue here? As long as no collective harm comes to anyone else involved with the Control4 platform. Can anyone state how it would be anyone else's concern- other user, other dealer, Control4 itself - no matter - if the onus to upgrade is handed over to the owner of a hardware platform - In other words is there any collective issue (to the operation of other's systems or to "the whole common good") if an individual owner, upgrades (or fails to upgrade) their software (running on their own platform) - themselves ? Link to comment Share on other sites More sharing options...
Pounce Posted February 16, 2019 Share Posted February 16, 2019 I think I'm lost. What are you trying to prove at the moment? You are all over the place. Link to comment Share on other sites More sharing options...
wappinghigh Posted February 16, 2019 Share Posted February 16, 2019 56 minutes ago, Pounce said: I think I'm lost. What are you trying to prove at the moment? You are all over the place. No I am not. I have been accused of all sorts of things... This is classic cult like behaviour ..whenever any one questions the cult they get accused of things like "being all over the place"... I am now asking direct questions because another user on the forum objected (to the indirect approach) I have called out BS to the lock down of firmware upgrades to dealers... I have used this thread as one example why this is IMO (but I have mentioned others) I have stated now in two different ways why this is BS.. All again in my opinion. first I tried the abstract ... Now the direct Would you care to answer any of the above direct questions? Particularly q6.. You seem an intelligent chap.. and say you work in software. Rather than divert to personal comments Your expertise in software is relevant to the questions... partic 6 Would you Kindly go ahead and have a go at answering any of the questions? Thank You ! Link to comment Share on other sites More sharing options...
wappinghigh Posted February 16, 2019 Share Posted February 16, 2019 Oh and I await Ryans answer to one of the crucial questions. Thank you Link to comment Share on other sites More sharing options...
Pounce Posted February 16, 2019 Share Posted February 16, 2019 You do realize that you have crafted questions that serve your own delusions, right? When this mania wears off take another look at what you have written. In all these years you still haven't figured out that it takes about 2 minutes to have all the control over your firmware you want? Maybe your google is broken. You agreed to dealer model when you got your system. I guess you don't like keeping up your side of the agreement. Link to comment Share on other sites More sharing options...
mstafford388 Posted February 16, 2019 Share Posted February 16, 2019 9 hours ago, wappinghigh said: Direct question 3. Would there be any direct threat to anyone else's Control4 project, Control4's servers, the platform as a whole, IP theft etc - if an end user crashed or broke their own project updating firmware themselves? Nope, but if you had the ability to update/crash your system yourself you would likely want the ability to call into tech support as well. The prospect of you calling into tech support is probably reason enough for control4 to never allow this Link to comment Share on other sites More sharing options...
GaryK Posted February 16, 2019 Share Posted February 16, 2019 Aside from the business practices discussion, I dug out the 260's I don't use and added batteries so they could update. Thank you for the notice. Link to comment Share on other sites More sharing options...
dw886 Posted February 21, 2019 Share Posted February 21, 2019 Not to bring this topic back up again because it's so far off track - I read through 5 pages of this topic but not much deals with the remotes. Back to the meat of the conversation here, what's the firmware version that has the update? My remotes are either on 2.1.109 or 2.1.104. I have one remote that does the high-pitched squeal, so I want to make sure that I have that remote on the latest firmware. Link to comment Share on other sites More sharing options...
lippavisual Posted February 21, 2019 Share Posted February 21, 2019 You're on the latest. 2.1.109 is for the SR260 remotes. 2.1.104 is for the SR250 remotes, which are solid remotes and have never exhibited this and other problems. Someone correct me if I'm wrong though... Link to comment Share on other sites More sharing options...
Vercingetorix Posted February 22, 2019 Share Posted February 22, 2019 2.1.117 is the latest for the SR260 remotes. Don't tell WAP Link to comment Share on other sites More sharing options...
blub Posted February 22, 2019 Share Posted February 22, 2019 How can I see the FW number - my SR269 was squeeking like I stepped on a Guinea pig last two weeks Link to comment Share on other sites More sharing options...
mstafford388 Posted February 22, 2019 Share Posted February 22, 2019 5 hours ago, blub said: How can I see the FW number - my SR269 was squeeking like I stepped on a Guinea pig last two weeks on the remote hit list -> settings -> about Link to comment Share on other sites More sharing options...
blub Posted February 22, 2019 Share Posted February 22, 2019 on the remote hit list -> settings -> aboutLol, thx ;-) Link to comment Share on other sites More sharing options...
dw886 Posted February 22, 2019 Share Posted February 22, 2019 11 hours ago, Vercingetorix said: 2.1.117 is the latest for the SR260 remotes. Don't tell WAP Thanks! So is there a way to force it to update? I have the setting for automatically apply critical updates turned on, but it doesn't look like I got .117. Link to comment Share on other sites More sharing options...
msgreenf Posted February 22, 2019 Share Posted February 22, 2019 Only 2 other options. 1 have a dealer run the auto patcher. 2 have a dealer upgrade you to 2.10.6 which had the patch Happy to help if neededSent from my Pixel 3 using Tapatalk Link to comment Share on other sites More sharing options...
spartacusmcfly Posted March 8, 2019 Share Posted March 8, 2019 On 2/22/2019 at 7:05 AM, msgreenf said: 1 have a dealer run the auto patcher. 2 have a dealer upgrade you to 2.10.6 which had the patch I asked my dealer to upgrade my controller to 2.10.6. Done! Unfortunately, that did not push the firmware upgrade to the SR260. Still on 109 vs 117. This high-pitched whining noise is incredibly annoying and I really need it to go away. Dealer asked me to remove batteries while remote is near controller. Done, but still no upgrade. Can one of you dealers write me a sentence I can forward to my dealer, instructing them what to do, so this firmware upgrade to the remotes gets pushed. Thx! Link to comment Share on other sites More sharing options...
msgreenf Posted March 8, 2019 Share Posted March 8, 2019 7 hours ago, spartacusmcfly said: I asked my dealer to upgrade my controller to 2.10.6. Done! Unfortunately, that did not push the firmware upgrade to the SR260. Still on 109 vs 117. This high-pitched whining noise is incredibly annoying and I really need it to go away. Dealer asked me to remove batteries while remote is near controller. Done, but still no upgrade. Can one of you dealers write me a sentence I can forward to my dealer, instructing them what to do, so this firmware upgrade to the remotes gets pushed. Thx! run the manual updater Link to comment Share on other sites More sharing options...
spartacusmcfly Posted March 10, 2019 Share Posted March 10, 2019 I have tried the following approaches multiple times with no success: 1. Removed & replaced SR-260 batteries while near controller. 2. Powered off & on controller while remotes nearby. 3. Powered off & on controller while also replacing batteries on remotes at same time. Batteries on remotes are fully charged. Controller running: 2.10.6.558226 A dealer was nice enough to send me a screen shot confirming the V3 patch will solve my issue, but I just can't find a way to push the V3 (2.1.117) upgrade. https://www.dropbox.com/s/1jcfhcflrbkib63/Screenshot 2019-03-10 08.37.24.png?dl=0 Any thoughts? Link to comment Share on other sites More sharing options...
msgreenf Posted March 10, 2019 Share Posted March 10, 2019 You need a dealer to run the updater if its not running automaticallySent from my Pixel 3 using Tapatalk Link to comment Share on other sites More sharing options...
spartacusmcfly Posted March 10, 2019 Share Posted March 10, 2019 My dealer is saying there is no such thing as a manual updater. Can you send me what exactly it is called technically so I can point them in the right direction. Thx! Link to comment Share on other sites More sharing options...
msgreenf Posted March 10, 2019 Share Posted March 10, 2019 There is. We already established that. You need a new dealer Sent from my Pixel 3 using Tapatalk Link to comment Share on other sites More sharing options...
spartacusmcfly Posted March 11, 2019 Share Posted March 11, 2019 My dealer performed the following and it finally worked. All three remotes now running .117. High-pitched noise no longer coming from any of the remotes. Thx to all! Dealer Action: I logged in and changed the ZigBee channel then sent a refresh navigators command to have the remotes reboot. Link to comment Share on other sites More sharing options...
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