wappinghigh Posted October 20, 2012 Share Posted October 20, 2012 Is there any way of trading or selling EV drivers?I guess I'd sell the license key right?ThanksWap Link to comment Share on other sites More sharing options...
Godzilla Posted October 20, 2012 Share Posted October 20, 2012 i think your dealer can reassign ev licenses...........maybe buy back if needed on another project Link to comment Share on other sites More sharing options...
wappinghigh Posted October 20, 2012 Author Share Posted October 20, 2012 Thanks. Great. If not the dealer, I guess this will be the best forum to start..Cheers Link to comment Share on other sites More sharing options...
Cyknight Posted October 20, 2012 Share Posted October 20, 2012 It takes an EV account to re-assign any codes - which to my knowledge you need to be a automation dealer for to obtain. But they ARE re-assignable using the proper process. You would HAVE to go though the (EV) dealer that originally assigned it, as he would have the only access to the option (well short of EV themselves I suppose). Link to comment Share on other sites More sharing options...
wappinghigh Posted October 20, 2012 Author Share Posted October 20, 2012 ^ Thanks. Not a problem. It's *my* license key right? I mean *I* paid the money for the driver, so it's essentially mine?Or do I need to read the fine print on who actually is the legal owner?..I mean EV must have surely looked into this. They can't expect every user (particularly pathological device nerds like me) to not want to upgrade stuff every once in a while.. And once you no longer have some hardware, there is obviously no need for the driver.... Link to comment Share on other sites More sharing options...
Cyknight Posted October 20, 2012 Share Posted October 20, 2012 Don't know about the fine-print on this - all I can comment on in this would be how it can be done.I don't disagree with your reasoning - but like I said, I'm neither your dealer OR EV themselves... Link to comment Share on other sites More sharing options...
wappinghigh Posted October 20, 2012 Author Share Posted October 20, 2012 Thanks. Helpful as always Link to comment Share on other sites More sharing options...
RyanE Posted October 20, 2012 Share Posted October 20, 2012 It all depends on the license.Some licenses are non-transferable, even if you don't have the equipment anymore.EV is only liable to transfer according to their license, which could be for same-system transfers only.I don't know that it's the case, but it's certainly *possible*.You'd have to check with them to know the answer.RyanE Link to comment Share on other sites More sharing options...
wappinghigh Posted October 20, 2012 Author Share Posted October 20, 2012 Some licenses are non-transferable, even if you don't have the equipment anymore.RyanEGee... what "genius" thought *that* up? What use is a driver without equipment?Anyway. Thanks for the advice. I'll ask them when the time comes. Link to comment Share on other sites More sharing options...
pentium77 Posted October 20, 2012 Share Posted October 20, 2012 Deal with James at Diamond Design when at all possible, he allows transfers to new hardware and is very helpful. Hopefully EV has better customer loyalty than to not allow a license to be transferred to new hardware. Please do let us know I am sure we're not the only two that are interested in this knowledge.I can see the creator not wanting the licenses to be resold to other people that much I have no problem with. However if I'm buying a license / driver etc and provide my proof of purchase etc I don't think I would purchase from a company that didn't allow me to move it to new hardware. Scratch that, I wouldn't buy unless I had absolutely no choice and even then I'd probably just go without using it. Link to comment Share on other sites More sharing options...
avittech Posted October 20, 2012 Share Posted October 20, 2012 Yes your dealer can move them to new hardware - we do it all the time. Link to comment Share on other sites More sharing options...
RyanE Posted October 20, 2012 Share Posted October 20, 2012 I never said EV would not allow a transfer *to the same customer* with new hardware...I said the license may not allow transfer *to a new customer*.I agree, it'd be totally bonkers to not allow swapping out hardware.The original question asked if there was *a market* for the drivers. If they can't be transferred to a new customer, there's no market.RyanE Link to comment Share on other sites More sharing options...
pentium77 Posted October 20, 2012 Share Posted October 20, 2012 Well sadly RecluseAV doesn't allow swapping drivers to new hardware. Link to comment Share on other sites More sharing options...
bk Posted October 20, 2012 Share Posted October 20, 2012 Well sadly RecluseAV doesn't allow swapping drivers to new hardware.I think you will find this is incorrect. Link to comment Share on other sites More sharing options...
pentium77 Posted October 21, 2012 Share Posted October 21, 2012 Well sadly RecluseAV doesn't allow swapping drivers to new hardware.I think you will find this is incorrect.Actually Alan was just asked a few weeks ago and I am NOT incorrect according to him. Who else should I ask? Link to comment Share on other sites More sharing options...
Cyknight Posted October 21, 2012 Share Posted October 21, 2012 Mhh more exact if I remember correctly is that it CANNOT be transferred across acounts, should you upgrade your controller for instance - I believe Recluse will accomodate. Of course I can only speak from a dealer perspective on this. Link to comment Share on other sites More sharing options...
pentium77 Posted October 21, 2012 Share Posted October 21, 2012 Alan' date=' if a driver is purchased through your organization and the C4 controller is changed do you allow the license to be changed to the new hardware?[/quote']As our licencing cannot be revolked we can only offer replacement licences for RMA'd controllers. This unfortunately does not work for people who have upgraded controllers. We are working on a solution for this.This should help clear things up Link to comment Share on other sites More sharing options...
digitaltrader Posted October 22, 2012 Share Posted October 22, 2012 Alan' date=' if a driver is purchased through your organization and the C4 controller is changed do you allow the license to be changed to the new hardware?[/quote']As our licencing cannot be revolked we can only offer replacement licences for RMA'd controllers. This unfortunately does not work for people who have upgraded controllers. We are working on a solution for this.This should help clear things upThats not good for the end user and should be something that is very clear when purchasing. Link to comment Share on other sites More sharing options...
dogdvr Posted October 22, 2012 Share Posted October 22, 2012 It is,Unless your dealer does not tell you Link to comment Share on other sites More sharing options...
digitaltrader Posted October 22, 2012 Share Posted October 22, 2012 It is,Unless your dealer does not tell youWell I was never notified. Out of curiosity, how do you notify your customers of this? Link to comment Share on other sites More sharing options...
pentium77 Posted October 22, 2012 Share Posted October 22, 2012 digitaltrader he'll just call you clueless apparently that's how he speaks to people in general or just me I don't know but is this dogdvr guy an employee of recluseav? If so do they allow their employees to speak that way on the forums? Link to comment Share on other sites More sharing options...
dogdvr Posted October 22, 2012 Share Posted October 22, 2012 No I won't pentium, I save that for the people who deserve it.And considering I live in the US and Recluse AV is in Australia.............Digital trader, in the contract for installationBrent Link to comment Share on other sites More sharing options...
WillEV Posted October 22, 2012 Share Posted October 22, 2012 To answer the question on Extra Vegetable drivers - we enable dealers to manage their licenses via their Extra Vegetables account. If the controller has to be replaced for any reason, then the dealer can reassign the license to another controller. This is designed to make a controller swap-out either for an upgrade or RMA as quick and painless as possible for the dealer and their customer. We sell licenses to dealers, not to the end customer. The situation with the customer will depend on the contract between the dealer and that customer, however the licenses are always managed via a Control4 dealer. Link to comment Share on other sites More sharing options...
pstuart Posted October 23, 2012 Share Posted October 23, 2012 So will, does that mean if an end customer changes dealers, they can't move their EV licenses? Link to comment Share on other sites More sharing options...
Cyknight Posted October 23, 2012 Share Posted October 23, 2012 That would be accurate pstuart - or that's the simple situation. Never be afraid to talk to you new dealer however about such a situation...can't vouch for others but we are never unwilling to TRY and work something out - somehow.Service is the name of the game. Link to comment Share on other sites More sharing options...
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