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Multi Channel Amp Died - Can it be repaired


c4steve

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Posted

I have a Multi Channel Amp that just died

Model: AVM-16A2-B

Control4: 1.74

Can it be repaired? If so is it easy. I have replaced a lot computer power supplies. Can it be sent in to Control4 for repair?


Posted

Can it be? Usually, but w/o any idea on what is going on it's aliitle hard to say what it would entail. Very little dies on these though, so your obvious guess of powersupply is a pretty good one.

Any dealer certainly can get it sent to C4 for repairs, ut again, some form of assesment of WHAT about it is busted would be helpfull

Posted

We just had a couple of the power supplies fixed on these by control 4. I think it came to about $400 each. No idea if you could do it yourself

Posted
About $400 sounds right, and if it's a V1 it gets all new guts like the current gen amp which is a pretty sweet deal IMO.

That isn't a bad deal, but if your paying $400 just for a power supply your being ripped off

Posted
That isn't a bad deal, but if your paying $400 just for a power supply your being ripped off

Yes, if you define ripped off by Control4 paying for return shipping, having employees on staff to fix your issue, stocking power supplies, and continuing to support older gear that's out of warranty.

Control4 does not make any significant amount of money on repair services. Repair costs cover expenses, and may even be *slightly* profitable, but certainly not to the level of "ripping off", IMHO.

It's a service. You either find value in it enough to do it, or you don't.

RyanE

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