alexpopoff Posted December 13, 2012 Share Posted December 13, 2012 My newly installed Kwikset/C4 door dock is not showing up on the zigbee network, using Composer. The lock works fine, so batteries are ok. What could be wrong? How do I identify the lock to Composer? The instructions that came with the lock are not helping. Link to comment Share on other sites More sharing options...
Cyknight Posted December 13, 2012 Share Posted December 13, 2012 Whatever dealer sold it to you would have to identify it in....EXACTLY according to the instructions that it comes with and/or using the info attached to the driver in composer.If you got the lock from a retailer, you most likely don't have the proper kwikset lock to work in a C4 system. Link to comment Share on other sites More sharing options...
earo Posted December 14, 2012 Share Posted December 14, 2012 This took me a while to figure out, but originally I had my General Contractor purchase and install the Baldwin lock. We couldn't get it to work either. After a couple of days, we realized that there was no ZigBee card in the lock! Rookie mistake, sure, but that could explain your problem. We have a Baldwin which I believe is identical to the Kwikset except for appearance. My dealer then purchased the lock with the card in it as only authorized C4 dealers can by the lock w/ the ZigBee card. My lock also worked fine, but only locally. Once we added the ZigBee card to the lock, all worked fine w/ C4. Link to comment Share on other sites More sharing options...
alexpopoff Posted December 27, 2012 Author Share Posted December 27, 2012 Thanks for the replies, sorry for the delay in my response, I did get the Kwikset lock from my c4 dealer. The manual installation and code entry went ok. Then using Composer, the dealer did add the generic lock driver to the home and room, but when we go to Composer "Connections" tab to start the Identification process, the lock does not appear on the list, Shouod i be tryint ot find and use a driver specific for the the Kwikset lock?Alex Link to comment Share on other sites More sharing options...
thecodeman Posted December 27, 2012 Share Posted December 27, 2012 Thanks for the replies, sorry for the delay in my response, I did get the Kwikset lock from my c4 dealer. The manual installation and code entry went ok. Then using Composer, the dealer did add the generic lock driver to the home and room, but when we go to Composer "Connections" tab to start the Identification process, the lock does not appear on the list, Shouod i be tryint ot find and use a driver specific for the the Kwikset lock?AlexYes, you should use the specific Kwikset lock driver in addition to the generic lock driver. The Kwikset driver is how the lock is added to the Control4 system. Link to comment Share on other sites More sharing options...
ILoveC4 Posted December 28, 2012 Share Posted December 28, 2012 thecodeman is right. You need to add the driver for the lock, then bind the driver for the lock to the generic lock driver. Link to comment Share on other sites More sharing options...
alexpopoff Posted December 28, 2012 Author Share Posted December 28, 2012 I got this working, Both drivers are needed, the generic lock driver and the Zigbee lock driver, and the drivers need to be connected fo the control path to work. Once I added the Zigbee lock driver to the system deisgn, it showed up in the netowrk device Idenitifcation list and can be easily identified with the usuall 4 pushes of the lock ID button. All those steps require Composer pro. The Zigbee lock driver that is needed is named Black and Decker Zigbee lock driver, It works for the Kwikset locks, with the c4 Zigbee module.thanks, Link to comment Share on other sites More sharing options...
wappinghigh Posted December 28, 2012 Share Posted December 28, 2012 Well done. I had this lock working beautifully until I had to rebuild my entire system. Ive been having problems since. Thanks for pointing out the detailed steps, because you a right. It's way too complicated. Link to comment Share on other sites More sharing options...
Cyknight Posted December 29, 2012 Share Posted December 29, 2012 The Zigbee lock driver that is needed is named Black and Decker Zigbee lock driver, It works for the Kwikset locks, with the c4 Zigbee module.Side note: it's called Black and Decker because it's for BOTH their lines of locks - Kwikset and Baldwin. Link to comment Share on other sites More sharing options...
irajmehr Posted January 16, 2017 Share Posted January 16, 2017 There are differenet versions of zigbee lock by manufacturer...the one for C4 ends at 006 other zigbee models will not work with c4 as its 006 version is proprietary for c4 Link to comment Share on other sites More sharing options...
tims Posted February 18, 2017 Share Posted February 18, 2017 Problems with ID for the Kwikset lock http://www.ebay.com/itm/Lock-Module-Control-4-Zigbee-Module-RF-Chip-for-Kwikset-5024093-/251285889873 See is apparently the one I have but I cannot get this to ID in composer regardless of what I do. Which driver would it be the kwikset or the Black and Decker? I have everything hooked up fine but it will not ID... Unless I am not pressing the correct button 4 times to ID? Pro says the left button 4 times but thats not clear at all? the #12 button? The Lock botton (not left button I know) or the "smart code" left button? Thanks guys Link to comment Share on other sites More sharing options...
jillmark99 Posted February 19, 2017 Share Posted February 19, 2017 You want to press the white button to the left of "smart code" 4 times to identify Link to comment Share on other sites More sharing options...
tims Posted February 19, 2017 Share Posted February 19, 2017 Perfect. Thanks! Link to comment Share on other sites More sharing options...
ekohn00 Posted March 30, 2018 Share Posted March 30, 2018 How do you reset these? I tried top left 13, top right 4, top left 13... also tried bottom as 4- just in case. thanks. Link to comment Share on other sites More sharing options...
Matt Lowe Posted March 30, 2018 Share Posted March 30, 2018 How to factory reset a Kwikset Zigbee Lock: press the right button 9 times to disband the lock pull the battery out press the program buttons a few times, the lock may squeal press and hold the program button as you drop the battery back in. Hold it for 5 seconds keep in mind it will need to be reporgrammed Link to comment Share on other sites More sharing options...
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